Razer Sila | RZ37-02510 Support & FAQs

To configure your Razer Sila to work with Verizon FIOS, see this guide for setup details.

You can set up your Sila mesh connectivity* with the following steps:

1. Ensure the main Razer Sila router is online, and both Razer Sila routers are powered on.
2. Press and hold the Mesh Sync button on the main Razer Sila router for 6 seconds. The status indicator will blink in blue to indicate that the router is now in pairing mode.
3. Press and hold the Mesh Sync button on the second Razer Sila router for 6 seconds. The status indicator of both routers will blink in blue to indicate that the router is now in pairing mode and will light up in solid green to show that both routers are paired and online.

Note: The mesh connectivity uses a 5 GHz WiFi range and may be affected by DFS.

The default Web UI Admin password is located on the underside of your Sila router. You can only change this password via the Web UI page.

There is no way to recover a password, but you can reset the Razer Sila to its factory defaults by holding down the reset button for 40 seconds. See the answer below for detailed instructions.

• How to reset the Razer Sila to factory default settings

There are no new firmware updates available for the Razer Sila.

Yes, however, some ISPs require a special configuration depending on the Optical Network Terminal (ONT), Optical Network Router (ONR), modem, or gateway provided.

Yes. You can configure the Sila using the router's web console. The web console allows you to access all your router's settings directly from your computer or mobile device's web browser.

See the answer below for more details.

• Overview of the Razer Sila web user interface

The Razer Sila can support up to 240 client devices in simultaneous operation, depending on the environment and how close the clients are to Sila. However, for devices that are running data-intensive applications, it is recommended that less than 50 devices per Sila be used to avoid performance problems.

Yes. Using a single SSID lets Sila figure out the best band and channel for your device. This will reduce Wi-Fi congestion and maximize throughputs for all your devices.

The Razer Sila will limit the maximum download bandwidth to the user-defined value and the QoS function will follow the bandwidth settings to manage the traffic.

"Dual-band" Wi-Fi devices can connect to either 2.4 GHz or 5 GHz Wi-Fi networks. With Band steering, your Razer Sila will help direct these devices to either the 2.4 GHz network if the range is a problem, or to the "best" 5 GHz network if more performance is needed. Band steering allows you to have one Wi-Fi network name and allow Razer Sila's to allocate devices to the 2.4 GHz network and the two 5 GHz networks.

Beamforming is a technology that may help under certain environments for devices that support 802.11ac by resulting in an increase of data throughput between the two devices. See the answer below for more details.

• Beamforming in the Razer Sila

Dynamic Frequency Selection (DFS) allows devices to share the 5 GHz frequency bands. The requirements are based on the signal strength and not on distance. Generally, your Razer Sila needs to be within two to three miles of a strong radar signal to force a change of channel. The Raze Sila can force devices to jump to another DFS channel (or non-DFS if needed) within 200 ms and will not allow devices to return to a channel where radar was present for more than 30 minutes until the radar is no longer detected.