Welcome to Razer Support

5 out of 5 stars

Extremely helpful, I felt like I was looked after and my agent went above and beyond for me. Hopefully the escalation shows fruition as I'm eager to continue using Razer products.

5 out of 5 stars

I would like to express my great gratitude to the support service employee who helped me today. It was very pleasant to communicate with a professional - polite, attentive, quickly understood the essence of the problem and promptly offered a solution. Thanks to him everything was solved without unnecessary red tape. It was obvious that the person was really interested in helping, not just “to work a shift”. I wish there were more such employees - communication with technical support then ceases to be stressful and becomes a real support. Thank you!

5 out of 5 stars

Very good customer service, friendly and concerned, the brand and its products drive you to keep buying, but the customer service enhances that. Nothing to improve.

5 out of 5 stars

I can honestly say there is nothing that can be improved in this process. The agent was super quick, helpful, and friendly. They also conversed with me on a personal level and provided clear instructions, and asked clear questions. I've had far worse experiences with the customer support departments of other companies. Kudos to you guys!

5 out of 5 stars

I had a smooth experience with Regine. She helped me all the way through the process and was more than generous when looking over my claim. Genuienly the best support experience I've gone through and this will definitely help me recommend Razer branded products to my friends in the future!!

5 out of 5 stars

Mark was fabulous and resolved my query quickly and effectively. I look forward to hearing from the rest of the team about sending out a replacement camera, since I've enjoyed using the Kiyo Pro and other Razer products for many years now.

5 out of 5 stars

It was really easy to communicate despite my numerous typographic errors hahaha.  Benjamin was upbeat and courteous. A great experience with the Razer online support.

5 out of 5 stars

I really love this service support agent, Jack! Very patient and nice person.

5 out of 5 stars

He understands my product issue very well and serves me well in my defective product. Please continue having such service support in Razer! Love the experience.

5 out of 5 stars

I just want to take a moment to say how amazing Veronica is! She's incredibly helpful, kind, and patient always going above and beyond to make sure everything is understood and resolved. Her calm, positive energy makes even stressful situations feel manageable. Honestly, every support team needs a Veronica. Thank you so much for everything you do!

5 out of 5 stars

Teddy was not only helpful, he maintained professionalism and helped with my query in a timely manner. I will be recommending Razer chat support to my friends and family for future queries.