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What Our Customers Are Saying

  • 5 out of 5 stars
    So helpful and understanding. There is reason why I don’t buy any other products other than Razer and that reason is the customer service always being available for the simplest of questions to the most complex of issues. Thank you Razer!!!
    Luis P.
  • 5 out of 5 stars
    Mariela T, the support agent who helped me, gave a great service and I hope she gets recognition she deserves for an excellent demonstration of why this company is the best.
    Luca D.
  • 5 out of 5 stars
    The attention was so great from every person that answered my mails. JUST AMAZING and at the end they solved my problem.
    Jorge A.
  • 5 out of 5 stars
    Honestly, it was great. Prompt replies, great examples of what I was to provide, nothing to complain about.
    Sarah P.
  • 5 out of 5 stars
    The support was top notch. I was assisted by Nae and they provided as much assistance as they possibly could. They were also very polite which is always appreciated.
    Sean J.
  • 5 out of 5 stars
    Amazing! The helpful agents are always kind and loving, the products are always top notch and the community is full of amazing people.
    Daniel G.
  • 5 out of 5 stars
    Lorfel helped me through and through and provided nothing but the best customer support. Very caring, thoughtful and precise. Its obvious that they strive to be the best version of themself and a great asset to Razer. Thank you.
    Rafael V.
  • 5 out of 5 stars
    Very patient, very helpful, especially when I was having trouble finding what he was explaining he asked for pictures to point me in the right direction. Overall, VERY satisfied with razer support!
    Savanah R.
  • 5 out of 5 stars
    I dont think there is anything I would change about this. I think the specialist handled things extremely well considering my issues. As a Tech support person myself, I am always happy to see someone who appears to take their job seriously and wish that more support agents were this way.
    April J.
  • 5 out of 5 stars
    Janeth was an amazing agent. She was able to resolve my issue and was very friendly and respectful when talking to her. She made my day by helping me solve my issue and was always making sure that we were in the same page. She is an amazing agent.
    Marco M.