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What Our Customers Are Saying

  • 5 out of 5 stars
    From my experience it was a 10/10 experience. Your employee Lafel I believe his name was, if not then whoever I had chatted with that helped solve my problem was amazing and deserves to be rewarded for his amazing customer support as it was an awesome experience.There was nothing he could have done better as he went out of his way to make sure my issues were fixed.
    Anthony D.
  • 5 out of 5 stars
    Honestly, my first experience with Razer support after ten years of devices and it’s been great.
    Austin S.
  • 5 out of 5 stars
    I was so nervous when our chair wasn't working well given it was an expensive chair purchased not very long ago. However, Customer Service was absolutely amazing in guiding me through the process, sending me damaged parts quickly…
    Vilma G.
  • 5 out of 5 stars
    I would like to extend my thanks to Mielchu and Razer Corporation. After a few troubleshooting, the issue is now resolved and up until this writing, my headset works fine now. I will definitely recommend Razer to my family and friends.
    Jane P.
  • 5 out of 5 stars
    As always, Razer support is excellent. Right to the point and striving to help the customer for complete customer satisfaction.
    Duncan H.
  • 5 out of 5 stars
    Best Razer experience i've ever had. I worked with 4 people and they were all kind and helped me get to where I needed to in the end.
    David E.
  • 5 out of 5 stars
    By far one of the best customer service experiences I ever had! Go and give a Pat in the back to Ray for a great service!
    Alejandro G.
  • 5 out of 5 stars
    That was without a doubt one of the top 3 best customer service experiences I have ever had. Camelle was an absolute pleasure to work with, staying positive and being simple and direct with her answers to help prevent any miscommunication or misunderstandings, while also being so polite and uplifting. Definitely made my day, and is the very reason I'll be continuing my loyalty to Razer and its products. I cannot praise her enough, and I can only suggest you find as many more just like her as possible.
    Eric J.
  • 5 out of 5 stars
    Greza has amazing energy, even through the screen. They don't get paid enough to deal with people like me. I felt all my anger fade as Greza helped me. Quick, efficient, helpful and kind.
    Brooklyn C.
  • 5 out of 5 stars
    Took the time to help me out with my problem and went the extra mile to go through each option for tackling the issue. Thank you very much.
    Connor T.