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Common Questions

I am unable to download Razer Comms. Where do I find the download link?

Razer has decided to retire Razer Comms and the program will no longer be available for download.

When is the last day I can use Razer Comms?

Razer Comms was disabled on the 1st of June 2017.

I have Razer Comms installed. What should I do?

You can uninstall Comms from your PC or Android Mobile device after the 1st of June 2017.

Can I migrate my Razer Comm's friend list since you are no longer supporting it?

No. We would encourage that you sync-up with your contacts to link up via another VoIP service.

Will my Razer ID be valid for other Razer Services now that Razer Comms is gone?

Yes. Your Razer ID will still be valid to access other Razer Services.

I logged out of Synapse and now, when I log in, my in-game configurator add does not work. What do I do?

The issue may occur if you have Razer Comms installed. Razer Comms has been discontinued and we suggest you remove it from your computer.

Note: The In-game configurator option in Button Assignment has been removed for all Razer Naga Family on the Synapse 2.0 update released on September 11, 2018.