Razer Softminer Support
Razer Softminer To Gamma
I’m unable to log in to Razer SoftMiner. What’s happening?
We partnered with Gamma on Razer SoftMiner previously. August 26, 2019 (3AM GMT/UTC), Razer SoftMiner will no longer be available to download and use. Upgrade to Gamma to continue earning Razer Silver from August 26, 2019 (3AM GMT/UTC) and reap more rewards.
I’m currently a Razer SoftMiner user. How does this affect me?
You may proceed to uninstall Razer SoftMiner from your PC and download the Gamma app to continue mining and earn Razer Silver from August 26, 2019 (3AM GMT/UTC) onwards.
I’m a Windows 7/8 user. Will I be able to use the Gamma app?
Can I still mine in Razer SoftMiner to earn Razer Silver?
What happens to the Razer Silver that I’ve earned through Razer SoftMiner? What about the Razer Silver that I earn through the Gamma app?
Rest assured, the Razer Silver that you’ve earned are all stored within your Razer ID account regardless of whether you’ve earned it through Razer SoftMiner or Gamma. Kindly take note that Razer Silver is valid for 12 months from date of earn.
What can I utilize the Razer Silver I’ve earned from Razer SoftMiner and Gamma for?
All earned Razer Silver can be used to redeem rewards, ranging from full Razer products to games and vouchers. Check out our Razer Silver catalog.
How can I check all the Razer Silver I have earned?
The Gamma app will display the Razer Silver you’ve earned from Gamma. If you wish to check out your full Razer Silver balance, view them in your account summary.
I'm having issues with claiming and redeeming Razer Silver. Who should I contact?
We’ll be glad to assist you. Submit a support ticket for more assistance.
I'm experiencing issues on Gamma. Who should I contact for assistance?
The Gamma Support team will be able to assist you. Kindly contact them at support@Gammanow.com.