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Common Questions

How to disable or enable surround sound on Thresher 7.1 for PS4?

To enable or disable the Surround Sound on Thresher 7.1 for PS4, press and hold the audio volume controller until you hear a tone. A loud beep means that the Surround sound is enabled, and a soft beep means that it is disabled.

Can I charge my Razer Thresher headset while playing games?

Yes. You can utilize the charging USB port at the back of the base station to charge your headset for non-stop gaming action.

Are the mics for the Razer Thresher headsets retractable?

Yes, the Thresher headsets are equipped with retractable boom mics that are conveniently stowed in the ear cups.

What is the battery life of the Razer Thresher headset?

It can last up to 16 hours of continuous gaming.

Are the Razer Thresher headsets supported by Razer Chroma?

No, the Razer Thresher headsets are not supported by Razer Chroma.

What is the maximum wireless range of the Razer Thresher?

The Razer Thresher headset has a maximum distance of 40ft or 12 m from the USB Dongle, giving you the freedom to find the best position for optimal gaming experience.

What are the audio drivers or speakers used in the Razer Thresher headsets?

The Razer Thresher headsets feature 50 mm drivers or speakers with Neodymium magnets for maximum audio quality.

What is the audio system used by the Razer Thresher 7.1 headset for PS4?

The Razer Thresher 7.1 headset for PS4 features the Dolby Headphone with 7.1 Surround Sound for an immersive gaming experience.

How long does it take to charge the Razer Thresher 7.1 headset?

It takes four hours to completely charge your Razer Thresher 7.1 for PS4.

What is the material used in the ear cushion for the Razer Thresher 7.1 headsets?

The Razer Thresher 7.1 headsets' ear cushions have lightweight memory foam lined with leatherette for maximum comfort during long hours of gaming.

Troubleshooting FAQs

Why am I unable to hear my game audio on PS4 from my Razer Thresher 7.1 for PS4?

You might have configured the PS4 settings incorrectly. Simply follow the steps below:

  1. Go to Settings > Devices > Audio Devices,
  2. Ensure "Razer Thresher 7.1 for PS4" is selected as the Input Device and Output Device,
  3. On the output to Headphones, select “Chat Audio”.
     

How do I clean my Razer Thresher headset?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good results cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer headset, take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer headset.

When cleaning the earpads on your headset, take extra care to not get any liquids inside the earcup and onto the speaker itself, as this may damage your headset.

Why is there no audio coming from my Razer Thresher headset even though the headset and transmitter are already connected?

Check if your headset if properly paired to your audio hub. Make sure the optical cable is correctly plugged in from the optical input on the audio hub to the optical output of your console device.

If everything is properly connected, check if the sound settings are configured correctly by following below steps:

  1. Go to All Settings -> Display & Sound -> Audio Output
  2. Under Optical Audio, select Bitstream Out
  3. Under Bitstream Format, select Dolby Digital
  4. Under Headset Format, select Stereo Uncompressed