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Razer Mamba + Firefly HyperFlux Support

Can the mouse be used without the mat?
The mouse can be used in wired mode without the mat. Simply plug out the included cable from the Razer Firefly HyperFlux and insert it into the Razer Mamba HyperFlux. Wireless mode can only be accessed with the included mat.
How are the Razer Mamba HyperFlux and Razer Firefly HyperFlux different from other products that seem similar?
Razer HyperFlux Wireless Technology allows for direct wireless power transfer between the mat and the mouse, eliminating the need for a battery. In other products, the mat does not supply enough power to power the mouse directly. Instead, the mat trickle-charges the battery in the mouse, which in turn powers the mouse, incurring a weight penalty and possible loss of power when the battery runs out as the trickle-charge during movement may not be sufficient.
The lights on my Razer Firefly Hyperflux Mouse Mat are not lighting up. 
Please install the latest firmware for the Hyperflux Mat and Mouse. You can find the firmware and installation instructions here.
Can the Razer Mamba HyperFlux and Razer Firefly HyperFlux be purchased separately?
As the mouse in wireless mode draws its power from the mat, the products are only sold together.
Can I charge my wireless charging-enabled mobile phone on the Razer Firefly HyperFlux?
The Razer Firefly HyperFlux is designed to directly power HyperFlux enabled devices. As such, it will not charge the battery of your mobile phone. Please keep foreign objects off the mouse mat as they may interfere with the magnetic field and power transfer between the mat and the mouse.
Will the mouse lose power if I lift it off the mat?
The Razer Mamba HyperFlux has a capacitor which will retain power for approximately 5-10 seconds when the mouse is away from the mat, so lifting and repositioning the mouse will not interrupt gameplay.
My Razer Mamba Hyperflux does not always light up / turn on, but the Firefly HyperFlux remains on.

This could be due to external interference. To help with this issue, please adhere to the following tips regarding the placement of your Hyperflux Mat and Mouse:

  • Do not place the Razer Firefly HyperFlux Mat on top of any metallic surface or structure.
  • Do not place metallic objects, cellphones, charging docks, or wireless charging devices within 20 cm / 8 inches of the Razer Firefly HyperFlux's surroundings.
  • Do not place the Razer Firefly HyperFlux within 1 meter of another Razer Firefly HyperFlux.
  • Do not place the Razer Firefly HyperFlux within 1 meter of a Wi-Fi router.

Should you need any further assistance, please contact the Razer Support Team by visiting http://support.razerzone.com/contact-support.