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Razer Viper Support

Common Questions

What quick lighting effects are available for the Razer Viper?

The Razer Viper features Audio Meter, Spectrum Cycling, Breathing, Static and Reactive quick effects.

Does the Razer Viper come with a braided cable?

The Razer Viper comes with the new Speedflex cable for minimal drag and smooth control.

Does the Razer Viper have a tilt click scroll wheel?

No, the Razer Viper does not feature a tilt click scroll wheel.

What is "On-The-Fly Sensitivity" and how do I configure it?

"On-The-Fly Sensitivity" adjustment allows you to set a button of your choice on the Razer Viper to enable the feature. If a button has been assigned to "On-The-Fly Sensitivity," pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI.

How do I change the settings of my Razer Viper?

To change the settings of your Razer Viper– including changing keybinds, lighting, macros, and other functions, download and install Razer Synapse 3.

Does the Razer Viper have onboard memory?

No, the Razer Viper does not have onboard memory. It does, however, have onboard DPI Storage (Up to 5 DPI stages).

How many buttons does the Razer Viper have?

The Razer Viper has 8 independently programmable Hyperesponse buttons

How do I clean my Razer mouse?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse, take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it.

Troubleshooting

Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. What should I do?

If you encounter this, update Synapse 3 through Settings > Check for Updates. If there is no update available, uninstall Synapse 3 and download the latest installer.

My Razer peripheral will not work properly when used with a KVM switch. What should I do?

We recommend plugging your Razer product directly into your PC. KVM switches are known to cause interruptions in communications between devices and PCs. If your Razer product works when plugged directly into the computer, then it is working correctly, and the issue is most likely due to the KVM switch.

Hardware

Will my Razer product work on a console via USB ports?

The Razer Viper is designed for PC use. However, note that as of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Razer Viper will work with games that have allowed keyboard and mouse input. For these games, the Razer Viper will work with basic functions.

Note:

  • You can’t use a mouse on Home or within the Xbox user interface while navigating the dashboard.

  • You’ll need to use your controller to configure your mouse. Settings do not support mouse interaction.

  • A mouse will not work in Edge, which already has an on-screen cursor.

For more information, read more on Xbox Support.

What is the difference between the Speedflex cable and braided cable?

Speedflex cable is lighter, softer and creates less drag than braided cable. It has greater flexibility and minimal drag for unhindered swipes, allowing for smooth control during your matches.

What is the difference between optical mouse switches and mechanical mouse switches?

Switch

Optical

Mechanical

Actuation Method

IR Light Actuation

Metal contact actuation

Actuation Force

55 to 75 g

45 to 75 g

Actuation Point

0.3 mm (nominal)

0.3 mm (nominal)

Durability

70 to 80 Million Clicks

50 Million Clicks

Key Feel

Tactile & Clicky

Tactile & Clicky

Software

Is the Razer Viper supported by Razer Chroma™?

Yes, the Razer Viper is supported by Razer Chroma™

Is the Razer Viper supported by Synapse 2 or Synapse 3?

The Razer Viper is supported by Razer Synapse 3 only.

Do I need software drivers to use the Razer Viper?

You may use the standard mouse functions by simply plugging the Razer Viper into an available USB port on your computer. However, you will need to install Synapse 3 in order to enable advanced features such as macro recording, profile settings, Chroma customizations and more.

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