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Razer Viper Support

Razer Viper Technical Specifications:
  • Razer 5G Advanced Optical Sensor with true 16,000 DPI
  • Up to 450 inches per second (IPS) / 50 G acceleration
  • Eight independently programmable Hyperesponse buttons
  • DPI toggle on the underside of mouse
  • Onboard DPI Storage (Up to 5 DPI stages)
  • Razer™ Optical Mouse Switches with 70 million clicks life cycle
  • Gaming-grade tactile scroll wheel
  • Ergonomic ambidextrous design
  • 1000 Hz Ultrapolling
  • Razer Chroma™ lighting with 16.8 million customizable color options
  • Razer Synapse 3 enabled
  • Approximate size: 126.73 mm / 4.99 in (Length) X 66.2 mm / 2.61 in (Width) X 37.81 mm / 1.49 in (Height)
  • Cable Length: 2.1 m / 6.89 ft
  • Approximate weight (excluding cable): 69 g / 0.15 lbs
Is the Razer Viper supported by Razer Chroma™?
Yes, the Razer Viper is supported by Razer Chroma™.
What quick lighting effects are available for the Razer Viper?
The Razer Viper features Audio Meter, Spectrum Cycling, Breathing, Static and Reactive quick effects.
Is the Razer Viper supported by Synapse 2 or Synapse 3?
Yes, the Razer Viper is supported by Razer Synapse 3.
Does the Razer Viper come with a braided cable?
The Razer Viper comes with the new Speedflex cable for minimal drag and smooth control.
Does the Razer Viper have a tilt click scroll wheel?
No, the Razer Viper does not feature a tilt click scroll wheel.
How many buttons does the Razer Viper have?
The Razer Viper has 8 independently programmable Hyperesponse buttons.
What is "On-The-Fly Sensitivity" and how do I configure it?
"On-The-Fly Sensitivity" adjustment allows you to set a button of your choice on the Razer Viper to enable the feature. If a button has been assigned to "On-The-Fly Sensitivity," pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI.
How do I change the settings of my Razer Viper?
To change the settings of your Razer Viper– including changing keybinds, lighting, macros, and other functions, please download and install Razer Synapse 3.
Will my Razer USB PC product work on a console (Xbox360, PS3, etc)?  It has USB ports.

The Razer Viper is designed for PC use. However, please note that as of 2018, Microsoft has updated Xbox One to support  PC keyboards and mice. Razer Viper will work with games that have allowed keyboard and mouse input. For these games, the Razer Viper will work with basic functions.

Note:

  •  You can’t use a mouse on Home or within the Xbox user interface while navigating the dashboard.
  •  You’ll need to use your controller to configure your mouse. Settings do not support mouse interaction.
  •  A mouse will not work in Edge, which already has an on-screen cursor.

For more information, please click here.

How do I clean my Razer mouse?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it.
Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator.

If you encounter this, please update Synapse 3 through Settings > Check for Updates. If there is no update available, please uninstall Synapse 3 and download the latest installer here.

How long is my warranty?
Product warranty lengths differ depending on your Razer product. Please see full details for warranty lengths here.
My Razer product is out of warranty, can it be repaired?
Razer products are designed to work well beyond when the warranty has expired. However, due to the shipping and labor costs involved in performing manual repairs, Razer does not offer repair services for peripherals that are out of warranty. You may be able to find certain spare parts to keep your Razer gear in top shape from our accessories page here.
Do I need software drivers to use the Razer Viper?
You may use the standard mouse functions by simply plugging the Razer Viper into an available USB port on your computer. However, you will need to install Synapse 3 to enable advanced features such as macro recording, profile settings, Chroma customizations and more.
My Razer peripheral will not work properly when used with a KVM switch.
We recommend plugging your Razer product directly into your PC.  KVM switches are known to cause interruptions in communications between devices and PCs. If your Razer product works when plugged directly into the computer, then it is working correctly and the issue is most likely due to the KVM switch.

What is the difference between the Speedflex cable and braided cable?

Speedflex cable is lighter, softer and creates less drag than braided cable. It has greater flexibility and minimal drag for unhindered swipes, allowing for smooth control during your matches.
What is the difference between optical mouse switches and mechanical mouse switches?
  Optical Mechanical

Actuation Method

IR Light Actuation

Metal contact actuation

Actuation Force

55 to 75 g

45 to 75 g

Actuation Point

0.3 mm (nominal)

0.3 mm (nominal)

Durability

70 to 80 Million Clicks

50 Million Clicks

Key Feel

Tactile & Clicky

Tactile & Clicky