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Razer Viper Ultimate Support

Common Questions

What does Ultra-Fast Razer™ HyperSpeed Wireless Technology do?

Ultra-Fast Razer™ HyperSpeed Wireless Technology high-speed transmission, extremely low latency, and seamless frequency switching in the noisiest environments, you won’t even realize that you’re gaming with a wireless mouse.

Is the Razer Viper Ultimate supported by Razer Chroma RGB™?

Yes, the Razer Viper Ultimate is supported by Razer Chroma™.

What quick lighting effects are available for the Razer Viper Ultimate?

The Razer Viper Ultimate features Audio Meter, Spectrum Cycling, Breathing, Static and Reactive quick effects.

What is "On-The-Fly Sensitivity" and how do I configure it?

"On-The-Fly Sensitivity" adjustment allows you to set a button of your choice on the Razer Viper to enable the feature. If a button has been assigned to "On-The-Fly Sensitivity," pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI.

How do I change the settings of my Razer Viper Ultimate?

To change the settings of your Razer Viper Ultimate – including changing keybinds, lighting, macros, and other functions, please download and install Razer Synapse 3.

Will my Razer USB PC product work on a console (Xbox360, PS3, etc)? It has USB ports.

The Razer Viper Ultimate is designed for PC use. However, please note that as of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Razer Viper Ultimate will work with games that have allowed keyboard and mouse input. For these games, the Razer Viper Ultimate will work with basic functions.

Note:You can’t use a mouse on Home or within the Xbox user interface while navigating the dashboard. You’ll need to use your controller to configure your mouse. Settings do not support mouse interaction. A mouse will not work in Edge, which already has an on-screen cursor. For more information, please click here.

How do I clean my Razer mouse?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it.


Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator.

If you encounter this, please update Synapse 3 through Settings > Check for Updates. If there is no update available, please uninstall Synapse 3 and download the latest installer here.

My Razer peripheral will not work properly when used with a KVM switch.

We recommend plugging your Razer product directly into your PC. KVM switches are known to cause interruptions in communications between devices and PCs. If your Razer product works when plugged directly into the computer, then it is working correctly and the issue is most likely due to the KVM switch.


Razer Viper Ultimate Technical Specifications:

  • True 20,000 DPI Focus+ optical sensor with 99.6% resolution accuracy
  • Up to 650 inches per second (IPS) / 50 G acceleration
  • 1000 Hz Ultrapolling
  • Razer Synapse 3 enabled
  • Razer Chroma™ lighting with true 16.8 million customizable color options
  • Yes
  • On-The-Fly Sensitivity Adjustment (Default stages: 400/800/1600/2400/3200)
  • Hybrid On-board and Cloud Storage (4+1 profiles)
  • Wired and Wireless usage modes. 2.4 GHz dongle
  • True Ambidextrous shape
  • L: 117 mm / 4.6 in
    W: 71 mm / 2.79 in
    H: 38 mm / 1.49 in
  • 74 g / 2.61 oz (Excluding cable)
  • Compatible with Xbox One for basic input
  • 8 independently programmable Hyperesponse buttons
  • 1.8 m / 6 ft Speedflex cable for charging and wired use
  • Razer™ Optical Mouse Switches with 70 million clicks life cycle
  • Gaming-grade tactile scroll wheel
  • Approximately 70 hours (without lighting) (Battery life depends on usage settings) Razer Mouse charging dock compatible

What sensor does the Razer Viper Ultimate use?

The Razer Viper Ultimate has a 20,000 DPI sensor with 99.6% resolution accuracy ensures that even the finest movement of your mouse is tracked, giving you an acute level of precision for game-winning headshots and highly elusive maneuvers.

What type of switch does the Razer Viper Ultimate use?

The Razer Viper Ultimate uses the Razer™ Optical Mouse Switch, which actuates every click you make with no delay. The switches are also durable for up to 70 million clicks.

What is the difference between optical mouse switches and mechanical mouse switches?

  Optical Mechanical
Actuation Method IR Light Actuation Metal contact actuation
Actuation Force 55 to 75 g 45 to 75 g
Actuation Point 0.3 mm (nominal) 0.3 mm (nominal)
Durability 70 to 80 Million Clicks 50 Million Clicks
Key Feel Tactile & Clicky Tactile & Clicky

Does the Razer Viper Ultimate have onboard memory?

Yes, the Razer Viper Ultimate has Hybrid On-Board Memory and Cloud Storage. You can save up to 5 profile configurations into the on-board memory and bring your settings anywhere.

How long can the Viper Ultimate's battery last?

Improved wireless power efficiency keeps it running at peak performance for up to 70 continuous hours.

How many buttons does the Razer Viper Ultimate have?

The Razer Viper Ultimate has 8 independently programmable Hyperesponse buttons.

Does the Razer Viper Ultimate come with a braided cable?

The Razer Viper Ultimate is primarily used as wireless, but it comes with the new Speedflex cable for minimal drag and smooth control in wired mode, and for charging

Does the Razer Viper Ultimate have a tilt click scroll wheel?

No, the Razer Viper Ultimate does not feature a tilt click scroll wheel.

What is the difference of charging speed of the Razer Viper Ultimate between the charging dock and USB cable?

The Razer Viper Ultimate takes around 3 hours when charging using the USB cable, the charging dock may take longer since some of the power will be used for the dock lighting.

Does the Razer Viper Ultimate come with the Razer mouse charging dock?

The Razer Viper Ultimate can be purchased with or without the Razer mouse charging dock.


Do I need software and/or drivers to use the Razer Viper Ultimate?

You may use the standard mouse functions by simply plugging the Razer Viper Ultimate into an available USB port on your computer. However, you will need to install Synapse 3 to enable advanced features such as macro recording, profile settings, Chroma customizations and more.

Is the Razer Viper Ultimate supported by Synapse 2 or Synapse 3?

The Razer Viper Ultimate is supported by Razer Synapse 3.

To see more general faqs for peripherals, go to the MICE FAQs.

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