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Razer Goliathus Control Edition Support

Common Questions

How can I modify or disassemble my Razer product?

Any attempt to modify or disassemble your Razer product will void the manufacturer's warranty.

How do I request replacement parts for my Razer product?

You can check our complete list of our current spare parts and accessories online, but if the item you need is not listed, do not hesitate to contact our Customer Support team.


How can I clean my Goliathus mouse mat? Is it safe to machine wash?

When cleaning your Razer Goliathus use a soft wet cloth with a bit of warm water. Slowly clean with the gradient to prevent dirt buildup. Do not use soap or harsh cleaning agents. Also, do not clean it under running water or place it in the washing machine.

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