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Common Questions

Is there a left-handed version for DA essential?

Unfortunately, the Razer DeathAdder Essential only features the right-handed ergonomic design. For a left-handed alternative, visit https://www.razer.com/gaming-mice/razer-deathadder-left-hand-edition.

What are Master Acceleration and Master Sensitivity Control?

Master Acceleration lets you assign the same sensitivity for both the X and Y axis. Master Sensitivity Control allows for fine-tuning of specific X and Y axis sensitivity.

What is Chroma Lighting and where can I find out more about it?

Razer Chroma represents more than just a multicolor lighting setup. It opens up limitless personalization options, and you can learn more by visiting the Razer Chroma: Full Spectrum Gaming page.

How many buttons does the Razer Deathadder Essential have?

The Razer DeathAdder Essential has 5 hyper-response buttons.

Troubleshooting

My Razer Chroma Mouse does not display the Chroma SDK effects when playing supported games. What Should I do?

To display the Chroma SDK effects on your Razer Chroma Mouse, ensure that you have the latest MS Windows hotfix "Update for the Universal C Runtime in Windows" installed.

My Razer mouse does not work on my multi-colored mouse pad, what can I do?

This is a common issue for Razer mice with the calibration feature which is designed to function on a surface with a certain level of uniformity. You can either switch off the calibration feature or change to a non-multi colored mouse pad. You can check our mouse mats to find considerable options.

Check your mouse specs to know if it has the calibration feature and if the issue persists, contact our Online Chat Support.

I updated my windows and now Razer Synapse no longer detects my Razer devices and it does not show the correct product configurator. How can I fix it?

If you encounter this, perform Synapse update through Settings > Check for Updates. If the updates are not able to run or Synapse not able to load, uninstall Synapse and download the latest Synapse Framework from Razer support site.

Hardware

Does the Razer Deathadder Essential have a tilt scroll like the Razer Mamba and Razer Naga?

Unfortunately, the Razer DeathAdder Essential does not come with a tilt scroll.

Does the Razer Deathadder Essential have onboard memory?

The Razer DeathAdder Essential does not come with onboard memory.

Is the Razer Deathadder Essential supported by Chroma?

No, the DeathAdder Essential features a single-color configuration (green).

What lighting modes are available on the Razer Deathadder Essential?

The Razer DeathAdder Essential features green static and breathing only.

Software

Can I use the in-game mouse configurations software on my Mac?

The in-game mouse configurator is compatible with Windows 10 or Windows 8 or Windows 7 only.

Note: The In-game configurator option in “Button Assignment” has been removed for all Razer Naga Family.

Is Razer Deathadder Essential supported by Synapse 2 or Synapse 3?

The Razer DeathAdder Essential is only supported by the Razer Synapse 3.

What is Ultrapolling technology on Razer keyboards and mice?

Ultrapolling is a technology developed by Razer that heightens the frequency of the keyboard or mouse, which reports actuation information back to the computer, and ensures a responsive and accurate experience with every keypress and click.