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Razer Basilisk Ultimate Support

Common Questions

What software do I need to install to change the settings of my Razer Basilisk Ultimate?

To change the settings of your Razer Basilisk Ultimate – including customizing key binds, lighting, macros and other functions, please download and install Razer Synapse 3.

What is the clutch for?

Deliberately shaped like a clutch rather than a traditional button, the easily accessible clutch is designed not only to actuate and release quickly but also for enhanced comfort when held down; as opposed to traditional buttons that are intended for quick click-and-release. Push-to-talk, temporary DPI adjustment and other game actions that require the gamer to hold down the mouse button can now be executed in greater comfort. The clutch’s default setting is to adjust the DPI to 800 when held down. A rubber cap is also included for gamers who prefer not to use the clutch. Like other programmable buttons, the clutch can be customized in Razer Synapse 3.

What is the dial at the bottom of the mouse?

Designed specifically to cater to FPS gamers who bind game actions to their scroll wheel, the Razer Basilisk comes with a range of customizable scroll wheel resistances to choose from. Using a dial on the bottom of the mouse, FPS gamers will be able to set the scroll wheel at their preferred resistance level for activation of bunny hops, weapon selection and more.

How can I modify or disassemble my Razer product?

We cannot help you in modifying or disassembling your Razer product as that will void the manufacturer's warranty on the unit.

How do I request or purchase replacement parts for my Razer product?

For a complete list of our current spare parts and accessories, please click here. If the item you need isn't listed, please contact our Customer Support Team here.

My Razer Device is not detected in Razer Synapse 3. How do I fix this?

If Synapse 3 just updated and your device is not detected, reboot your PC. Otherwise, check for updates through Settings > About > Check for Updates. If there are no updates detected, try another USB port. If all of the above fails, uninstall Synapse and reboot your PC. Re-install Synapse using the latest installer found here.

Hardware

What are the Technical Specifications of the Razer Basilisk Ultimate?

Shape

Right-handed Ergonomic Design

Wireless Mode

HyperSpeed Wireless Technology

Wireless Data Transmission

< 195 usec

Sensor

Focus+

DPI

20,000

Max Speed (IPS)

650 IPS

Max Acceleration

50 G

Mouse Switch

Optical Switch

Click Lifecycle

70 million clicks

Weight

99 g

Onboard Memory

5 Profiles

Programmable Buttons

11

Sensor AI Functionalities

  • Auto-Calibration in millimeters
  • Motion Sync
  • Smart Tracking

RGN Lighting area

14 Lighting Zones

Unique Feature

  • RGB Charging Dock
  • 100% PTFE Mouse Feet

What are the differences between Razer Basilisk Ultimate and Razer Basilisk?

 

Razer Basilisk Ultimate

Razer Basilisk

Shape

Right-handed Ergonomic Design

Right-handed Ergonomic Design

Sensor

Focus+

5G Optical

DPI

20000 DPI

16000 DPI

Max Speed (IPS)

650 IPS

450 IPS

Max Acceleration

50 G

50 G

Mouse Switch

Optical Switch

Mechanical Switch

Weight

99 g

107 g

Onboard Memory

Hybrid Onboard and Cloud Storage (5 onboard profiles)

Hybrid Onboard and Cloud Storage (5 onboard profiles)

Programmable Buttons

11

8

RGB Lighting area

14 Lighting Zones Powered by Razer Chroma RGB

Powered by Razer Chroma RGB

What does the Razer HyperSpeed Wireless do?

Razer HyperSpeed Wireless Technology is 25% faster than other wireless mice and has the lowest click latency. It has improved adaptive frequency hopping that constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Click here to learn more. URL: https://www.razer.com/sg-en/razer-hyperspeed-wireless

Can I customize the scroll wheel resistance on the Razer Basilisk Ultimate?

Yes. You can tune the scroll wheel resistance on the Razer Basilisk Ultimate to smooth or tactile depending on your preference using the dial at the bottom of the mouse.

What kind of sensor does the Razer Basilisk Ultimate use?

The Razer Basilisk Ultimate uses Focus+ 20K DPI Optical Sensor. Click here to learn more. URL: https://www.razer.com/sg-en/razer-focus-plus-sensor

What type of mouse switch does the Razer Basilisk Ultimate use?

The Razer Basilisk Ultimate uses an optical mouse switch.

How many lighting zones does the Razer Basilisk Ultimate have?

The Razer Basilisk Ultimate has 14 lighting zones.

How much does the Razer Basilisk Ultimate weigh?

The Razer Basilisk Ultimate weighs at approximately 99 g.

Does the Razer Basilisk Ultimate come with the Razer Chroma Mouse Charging Dock?

Yes. The Razer Basilisk Ultimate comes with the Razer Chroma Mouse Charging Dock.

How will I know which profile I am using?

At the bottom of your Razer Basilisk Ultimate, a profile indicator will show you which profile you selected as seen in the image below:

How will I know how much percentage does my Razer Basilisk Ultimate have when charging?

Be sure that your Razer Basilisk Ultimate is connected to Razer Synapse 3 while charging using the Razer Chroma Charging Dock. The image below shows the corresponding light indicator according to the battery percentage of your mouse:

Software

Does the Razer Basilisk Ultimate support Razer Chroma RGB?

Yes. The Razer Basilisk Ultimate features a full spectrum of 16.8 million colors supported by Razer Chroma RGB via Razer Synapse 3.

Does the sensor on the Razer Basilisk Ultimate use any intelligent functionalities?

Yes. The Razer Basilisk Ultimate has the following sensor AI functionalities:

  • Auto-calibration
  • Motion Sync
  • Smart Tracking

How many on-board profiles can I store on the Razer Basilisk Ultimate?

The Razer Basilisk Ultimate has an on-board memory of 5 profiles.

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