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Razer Core X Chroma Support

Does the Razer Core X Chroma work with a Mac?

Yes. The Core X Chroma works with Mac running on macOS High Sierra 10.13.6 or later. However, since Synapse 3.0 is not available on macOS, additional features such as being able to customize the lighting effects will not be available.

The ethernet port on my Razer Core X Chroma does not work when connected to my Mac. What should I do?
To resolve this issue, download this driver file to your Mac and be sure to follow the included installation guide to successfully install the driver.
Can I customize the Chroma lighting on macOS?
This feature is not available for macOS systems. The color effects of Core X Chroma will cycle through the standard color spectrum with no further customization available. Synapse 3 software is not available for macOS.
Is the Razer Core X Chroma supported by Synapse 3.0?
Yes, the Razer Core X Chroma is supported by Synapse 3.0.
Do Razer Core X Chroma external graphics enclosures work with the new NVIDIA RTX desktop graphics cards?
Yes, the following RTX models are supported:
  • NVIDIA® GeForce® RTX 2080 Ti
  • NVIDIA® GeForce® RTX 2080
  • NVIDIA® GeForce® RTX 2070
  • NVIDIA® GeForce® RTX 2060
Can I use the Razer Core X Chroma without installing a graphics card?
Yes, the I/O ports including the USB and Ethernet will continue to function without a graphics card installed.
What type of GPU power pin is used in Core X Chroma?
The Core X Chroma uses 2x 6+2 power pins.
What are the specifications of the Razer Core X Chroma?
The following are the specifications of the Razer Core X Chroma:
Graphics Cards Requirements
Razer Core X max inner dimensions Length : 12.99”/ 330 mm
Height*: 6.29” / 160 mm
Width : 2.36” / 60 mm
* Height measured from top of PCIe connector to the bottom of the locking pin ramps.
GPU Type Up to 3-Slot wide, full-length, PCI-Express x16 graphics card. Graphics cards use varied designs based around a common graphics chip. Please ensure the GPU selected meets all size, power, and additional requirements.
GPU Max Power Support 500 Watts
macOS AMD Radeon RX 580
Compatible Graphics Chipsets AMD Radeon RX 570
AMD Radeon Pro WX 7100
AMD Radeon RX Vega 56
AMD Radeon RX Vega 64
AMD Vega Frontier Edition Air
AMD Radeon Pro WX 9100
AMD Radeon RX 470
AMD Radeon RX 480
Windows 10
Compatible Graphics Chipsets
Qualified NVIDIA® GeForce® graphics chipsets
NVIDIA® GeForce® RTX 2080 Ti
NVIDIA® GeForce® RTX 2080
NVIDIA® GeForce® RTX 2070
NVIDIA® GeForce® RTX 2060
NVIDIA® GeForce® GTX Titan X
NVIDIA® GeForce® GTX Titan V
NVIDIA® GeForce® GTX Titan Xp
NVIDIA® GeForce® GTX 1080 Ti
NVIDIA® GeForce® GTX 1080
NVIDIA® GeForce® GTX 1070 Ti
NVIDIA® GeForce® GTX 1070
NVIDIA® GeForce® GTX 1060
NVIDIA® GeForce® GTX 1050 Ti
NVIDIA® GeForce® GTX 1050
NVIDIA® GeForce® GTX 980 Ti
NVIDIA® GeForce® GTX 980
NVIDIA® GeForce® GTX 970
NVIDIA® GeForce® GTX 960
NVIDIA® GeForce® GTX 950
NVIDIA® GeForce® GTX 750 Ti
NVIDIA® GeForce® GTX 750
 
Qualified NVIDIA® Quadro® graphics chipsets
NVIDIA® Quadro® P4000
NVIDIA® Quadro® P5000
NVIDIA® Quadro® P6000
NVIDIA® Quadro® GP100
 
Qualified AMD Radeon™ graphics chipsets
AMD Radeon™ VII
AMD Radeon™ VEGA RX 64
AMD Radeon™ VEGA RX 56
AMD Radeon™ RX 500 Series
AMD Radeon™ RX 400 Series
AMD Radeon™ R9 Fury
AMD Radeon™ R9 Nano
AMD Radeon™ R9 300 Series
AMD Radeon™ R9 290X
AMD Radeon™ R9 290
AMD Radeon™ R9 285
Graphics Output Based on capabilities of installed graphics
 
What laptop requirements are required to work with Razer Core X Chroma?

The following table includes the requirements for Windows 10 and macOS systems with Thunderbolt 3:

Laptop Requirements
Connection to PC Systems require a Thunderbolt™ 3 port with external graphics support. Check with your laptop manufacturer to confirm if your laptop supports Thunderbolt 3 external graphics. Ensure that your laptop has the latest BIOS, firmware, Thunderbolt software, and other applicable updates before connecting to Razer Core X Chroma.
macOS
Systems Requirements
Requires Thunderbolt™ 3-equipped Macs running macOS High Sierra 10.13.6 or later.
  • Compatible AMD graphics card sold separately.
  • Razer Synapse 3 software not available on macOS.
Windows
System Requirements
  • Windows 10 64-bit RS5 or above with Thunderbolt™ 3 port.
  • Compatible NVIDIA or AMD graphics card sold separately.
 

What graphic chipsets are compatible with Razer Core X Chroma?

The following table includes the list of verified graphics chipsets and other requirements:

  Razer Core X Razer Core X Chroma
macOS
Compatible Graphics Chipsets
AMD Radeon™ RX 570
AMD Radeon™ RX580
AMD Radeon™ Pro WX 7100
AMD Radeon™ RX Vega 56
AMD Radeon™ RX Vega 64
AMD Vega Frontier Edition Air
AMD Radeon™ Pro WX 9100
AMD Radeon RX 580
AMD Radeon RX 570
AMD Radeon Pro WX 7100
AMD Radeon RX Vega 56
AMD Radeon RX Vega 64
AMD Vega Frontier Edition Air
AMD Radeon Pro WX 9100
AMD Radeon RX 470
AMD Radeon RX 480
  Qualified NVIDIA® GeForce® graphics chipsets Qualified NVIDIA® GeForce® graphics chipsets
Windows 10
Compatible Graphics Chipsets
NVIDIA® GeForce® GTX Titan X
NVIDIA® GeForce® GTX Titan V
NVIDIA® GeForce® GTX Titan Xp
NVIDIA® GeForce® GTX 1080 Ti
NVIDIA® GeForce® GTX 1080
NVIDIA® GeForce® GTX 1070 Ti
NVIDIA® GeForce® GTX 1070
NVIDIA® GeForce® GTX 1060
NVIDIA® GeForce® GTX 1050 Ti
NVIDIA® GeForce® GTX 1050
NVIDIA® GeForce® GTX 980 Ti
NVIDIA® GeForce® GTX 980
NVIDIA® GeForce® GTX 970
NVIDIA® GeForce® GTX 960
NVIDIA® GeForce® GTX 950
NVIDIA® GeForce® GTX 750 Ti
NVIDIA® GeForce® GTX 750
NVIDIA® GeForce® RTX 2080 Ti
NVIDIA® GeForce® RTX 2080
NVIDIA® GeForce® RTX 2070
NVIDIA® GeForce® RTX 2060
NVIDIA® GeForce® RTX 2080 Ti
NVIDIA® GeForce® RTX 2080
NVIDIA® GeForce® RTX 2070
NVIDIA® GeForce® RTX 2060
NVIDIA® GeForce® GTX Titan X
NVIDIA® GeForce® GTX Titan V
NVIDIA® GeForce® GTX Titan Xp
NVIDIA® GeForce® GTX 1080 Ti
NVIDIA® GeForce® GTX 1080
NVIDIA® GeForce® GTX 1070 Ti
NVIDIA® GeForce® GTX 1070
NVIDIA® GeForce® GTX 1060
NVIDIA® GeForce® GTX 1050 Ti
NVIDIA® GeForce® GTX 1050
NVIDIA® GeForce® GTX 980 Ti
NVIDIA® GeForce® GTX 980
NVIDIA® GeForce® GTX 970
NVIDIA® GeForce® GTX 960
NVIDIA® GeForce® GTX 950
NVIDIA® GeForce® GTX 750 Ti
NVIDIA® GeForce® GTX 750
Qualified NVIDIA® Quadro® graphics chipsets Qualified NVIDIA® Quadro® graphics chipsets
NVIDIA® Quadro® P4000
NVIDIA® Quadro® P5000
NVIDIA® Quadro® P6000
NVIDIA® Quadro® GP100
NVIDIA® Quadro® P4000
NVIDIA® Quadro® P5000
NVIDIA® Quadro® P6000
NVIDIA® Quadro® GP100
Qualified AMD Radeon™ graphics chipsets Qualified AMD Radeon™ graphics chipsets
AMD Radeon™ VEGA RX 64
AMD Radeon™ VEGA RX 56
AMD Radeon™ RX 500 Series
AMD Radeon™ RX 400 Series
AMD Radeon™ R9 Fury
AMD Radeon™ R9 Nano
AMD Radeon™ R9 300 Series
AMD Radeon™ R9 290X
AMD Radeon™ R9 290
AMD Radeon™ R9 285
AMD Radeon™ VII
AMD Radeon™ VII
AMD Radeon™ VEGA RX 64
AMD Radeon™ VEGA RX 56
AMD Radeon™ RX 500 Series
AMD Radeon™ RX 400 Series
AMD Radeon™ R9 Fury
AMD Radeon™ R9 Nano
AMD Radeon™ R9 300 Series
AMD Radeon™ R9 290X
AMD Radeon™ R9 290
AMD Radeon™ R9 285
 

How do I change the Razer Chroma lighting on the Razer Core X Chroma?

The lighting can be configured in Razer Synapse 3 software on Windows 10 systems. Razer Synapse 3 is not compatible with macOS.

In which countries is the Razer Core X Chroma available?

The Core X Chroma is available in the United States, Canada, United Kingdom, France, Germany, Nordics, China, Australia, Hong Kong, Japan, Singapore, South Korea, and Taiwan.

What are the main differences between the Razer Core X and the Razer Core X Chroma?

The Razer Core X Chroma now includes a 700W power supply, four USB 3.1 type-A ports, Gigabit Ethernet ports, and Razer Chroma lighting to meet the needs of the most hardcore gamers and creators.
  Razer Core X Razer Core X Chroma
Power Supply ATX 650W ATX 700W
USB / Ethernet No 4X USB 3.1 / Gigabit Ethernet
Razer Chroma No Yes
Laptop Power Delivery (USB-C) 100W 100W
Max Width GPU Up to 3-slot card Up to 3-slot card
Max Inner Size For GPU Width : 2.36” / 60 mm
Length : 12.99”/ 330 mm
Height: 6.29” / 160 mm
Width : 2.36” / 60 mm
Length : 12.99”/ 330 mm
Height: 6.29” / 160 mm
External Dimensions Width: 6.61” / 168 mm
Length: 14.72” / 374 mm
Height: 9.06” / 230 mm
Width: 6.61” / 168 mm
Length: 14.72” / 374 mm
Height: 9.06” / 230 mm
Approx. Weight 6.48 kg / 14.29 lbs. 6.91 kg / 15.23 lbs.

Why do two Core X Chroma units show in the Thunderbolt software application?

To ensure stable performance under heavy load, the Razer Core X Chroma includes a unique Thunderbolt dual-chip design that effortlessly handles both graphics and peripheral data through the single Thunderbolt 3 cable. Please make sure to select “Always Connect” for both options.

Is a Thunderbolt cable included with the Core X and how long is it?

Yes, a .7-meter Thunderbolt Cable is included with the Core X Chroma. A longer 2-meter / 6ft Thunderbolt cable is available and sold separately on the Razer Store.

Does the Razer Core X Chroma support SLI?

No, the Razer Core X Chroma does not support SLI. However, certain applications may support multi-GPU rendering.

What if my laptop blue screens when I unplug the cable?

Ensure that you have the latest drivers and updates installed on your system including the latest Windows 10 RS5 or later. Some applications may have issues with hot removal. Similar to removing a flash drive, you should eject or disconnect the eGPU from the NVIDIA and AMD drivers before unplugging the Thunderbolt 3 cable.

Can the Razer Core X Chroma still function with its case is removed?

Yes, the Razer Core X Chroma will still work without the case but we do not recommend it as it will leave the internal parts vulnerable.

How many external displays can I connect on my Razer Core?

The maximum amount of simultaneous displays will vary based on GPU and display resolutions and respective refresh rates.

Where can I download graphics drivers for the Razer Core X Chroma?

You can download the latest stable drivers compatible to your graphics card here:
Click here for NVIDIA graphics drivers.
Click here for AMD graphics drivers.

Note: When downloading graphics drivers from the NVIDIA website, it is highly recommended to select the "Express" option. Selecting the "Custom" option may result in the drivers not installing and updating successfully.

Can I use the quick-release handle to carry the Razer Core X Chroma?

The quick release handle is intended for opening the system only. This should not be used as a carrying handle. Instead, lift the Razer Core X Chroma from the bottom of the system when transporting the Razer Core X Chroma.

Can I connect a Razer Core X Chroma to my laptop with any USB Type C port?

While the Thunderbolt data transfer is provided over a standard USB-C physical connection, not all systems with USB-C ports will contain a Thunderbolt controller. Refer to your system manufacturer for compatibility details.

What PCIe version does Core X Chroma use?

Up to 3-Slot wide, full-length, PCI-Express x16 graphics card. 

My Windows laptop with an internal dedicated graphics card and the graphics card inside the Core X Chroma are not functioning.

Some systems with an internal discrete NVIDIA graphics card may have issues switching between the internal and external graphics. To correct this please try the following items:
  • Make sure the system is on Windows 10 RS5 or later with all available updates installed.
  • The internal NVIDIA graphic driver may not be compatible with eGPUs. Please upgrade your internal graphics to the latest version before installing the eGPU driver. If you have already tried to install the drivers, you may need to uninstall the drivers and reinstall a version that is compatible with both the internal and external graphics.

    Note: When downloading graphics drivers from the NVIDIA website, it is highly recommended to select the "Express" option. Selecting the "Custom" option may result in the drivers not installing and updating successfully.

Why won’t Razer Core X Chroma boost the performance of my internal MacBook display when gaming?

The macOS systems require the connection of an external monitor to the GPU installed in the Razer Core X Chroma. Once the monitor is connected, please make sure your gaming is running on the external display only.
Which Razer Blade laptops support the Razer Core X Chroma?
All current Razer laptops are compatible, save for Razer Blade Pro 17” (2016) which is not natively compatible. It is possible to get it to work, but stability and reliability will vary.
 
Blade Model Supported
Razer Blade Stealth All Models Supported
Razer Blade 14" Razer Blade 14” (2016) - GTX 970M or Newer
Razer Blade 15" All Models Supported
Razer Blade Pro Razer Blade Pro 17” (2016) or Newer (NOTE: The Razer Blade Pro GTX 1080 is not supported.)
 

For specific model numbers see table below:

 
Model Number Blade Model Supported
RZ09-00710 Razer Blade 17" (2011) No
RZ09-00830 Razer Blade 17" (2012) No
RZ09-00990 Razer Blade Pro 17" (2013) No
RZ09-00991 Razer Blade Pro 17" (2013) No
RZ09-01020 Razer Blade 14" (2013) No
RZ09-01021 Razer Blade 14" (2013) No
RZ09-01161 Razer Blade 14" (2014) No
RZ09-01171E1 Razer Blade Pro 17" (2014) No
RZ09-01171E5 Razer Blade Pro 17" (2015) No
RZ09-01301 Razer Blade 14" (2015) No
RZ09-01302 Razer Blade 14" (2015) No
RZ09-01652 Razer Blade 14" (2016) - GTX 970M Yes
RZ09-01662 Razer Blade Pro 17" (2016) Yes
(GTX 1080 models not supported)
RZ09-01663 Razer Blade Pro 17" (2017) Yes
(GTX 1080 models not supported)
RZ09-01682 Razer Blade Stealth 12.5' (2016) - Intel 6500U Yes
RZ09-01952 Razer Blade 14" (2016) - Intel 6700HQ - GTX 1060 Yes
RZ09-01953 Razer Blade 14" (2017) - Intel 7700HQ - GTX 1060 Yes
RZ09-01962 Razer Blade 12.5" (2016) - Intel 7500U Yes
RZ09-01963 Black Razer Blade Stealth 13" (2017) - Intel 7500U Yes
RZ09-01964 Gunmetal Razer Blade Stealth 13" (2017) - Intel 7500U Yes
RZ09-02202 Razer Blade 17" (2017) - Full HD - GTX 1060 Yes
RZ09-02385 Razer Blade 15" (2018) - Advance Yes
RZ09-02386 Razer Blade 15" (2018) - Advance Yes
RZ09-02393 Gunmetal Razer Blade Stealth 13" (2017) Intel 8550U Yes
RZ09-02394 Black Razer Blade Stealth 13" (2017) Intel 8550U Yes
RZ09-02705 Razer Blade 15" (2018) - Base Model Yes
RZ09-02810 Razer Blade Stealth 13" (2019) Yes
RZ09-02812 Quartz Razer Blade Stealth 13" (2019) Yes
RZ09-02886 Razer Blade 15" (2019) - Advance Yes
RZ09-02887 Razer Blade 15" (2019) - Advance Yes
RZ09-02888 Razer Blade 15" (2019) - Advance Yes
 
What are the required updates for using a Razer Core X Chroma with a Razer Blade Stealth 12.5” (2016) - INTEL 6500U Laptop?
Please follow the steps in the order as listed below. These steps will work for the Razer Core V1, Core V2, and Core X.
Note: Windows 10 RS5 is highly recommended for easy connectivity with Thunderbolt 3.
  1. Make sure that your laptop has installed all the latest updates to its OS. Please ensure you have checked for updates and installed any recommended updates.
  2. Download and install the latest Blade Stealth Updater Tool and Installation Guide.
  3. Download and install the latest Intel graphics drivers.
  4. Download and install the latest NVIDIA® GeForce® or AMD Catalyst drivers for your compatible graphics card.
    Note: The Razer Core X Chroma and GPU must be correctly connected to your notebook prior to installing the graphics drivers.
Note: When downloading graphics drivers from the NVIDIA website, it is highly recommended to select the "Express" option. Selecting the "Custom" option may result in the drivers not installing and updating successfully.
What are the required updates for using a Razer Core X Chroma with a Razer Blade laptops?
Please follow the steps in the order as listed below. These steps will work for the Razer Core V1, Core V2, and Core X.
Note: Windows 10 RS5 is highly recommended for easy connectivity with Thunderbolt 3.
  1. Download and install the latest NVIDIA GeForce or AMD Catalyst drivers for your compatible graphics card.
    Note: The Razer Core X Chroma must be correctly connected to your notebook prior to installing the graphics drivers.
  2. For systems running Windows OS with versions earlier than Windows 10 RS5, download and install the Razer Blade GPU Switcher Tool and Installation Guide.
    Software Description: The GPU Switcher tool allows your new Razer Blade to automatically toggle between the internal and external dedicated graphics.