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Razer Blade 14” Intel 6700HQ (2016) | RZ09-01952 Support

Common Questions

Can I overclock my Razer Blade 14” (2016) Intel 6700HQ-GTX 1060?

Razer laptops are carefully crafted and its components are tuned to give the best performance under the most demanding gaming conditions. We do not recommend overclocking your CPU, GPU, and/or RAM as these alter the delicate balance of performance and reliability of the system. There is an associated risk of damage to crucial components if unauthorized changes are made, which will result in voiding the manufacturer’s warranty.

How do I use the additional functions indicated on my Razer Blade's keyboard?

To take advantage of the additional functions on the Razer Blade, hold the "Fn" key and press the specified function key.


Why is my Razer Blade's display settings showing 59Hz instead of 60Hz?

There is no difference between 59Hz and 60 Hz, in terms of performance. Both 59Hz and 60 Hz are translated to 59.94 Hz before they are sent to the monitor's chip and should, therefore result in identical performance. The reported 59 Hz setting that cannot be changed even after tweaking the display settings is a result of how Windows reports signals coming from a monitor that uses the old TV-compatible standard of 59.94 Hz.

For backward compatibility, Windows keeps the 59 Hz setting for applications that use the older standard but also reports the 60 Hz setting for applications that require it. You may refer to Windows Support for more information.

Why does the Razer Blade enter sleep mode when placed on top of another closed laptop?

Our Razer Blade laptops have sensors that detect the state of the laptop if the lid is closed or not. If a Razer Blade laptop is placed on top of another Razer Blade laptop with a closed lid, then the top laptop might go into sleep mode because it might detect the sensors of the bottom laptop with a closed lid and will think that its lid is closed too. The solution to this is to not place a laptop on top of another laptop.


How do I replace the battery in my Razer Blade 14” (2016) Intel 6700HQ-GTX 1060?

Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 batteries should be replaced by an authorized Razer Repair Center. Should you feel your battery is defective and needs replacing, contact Customer Support and we will be happy to assist you.

My trackpad does not respond anymore after restarting the system. What should I do?

If you encounter this, try shutting down the system and power it on again. If the issue persists, uninstall Synapse and download the latest Synapse Framework from Razer Support site.

Does the solid-state drive (SSD) of the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 support TRIM?

Yes, the Razer Blade's SSD supports TRIM. It optimizes the performance and prolongs the life of your SSD.

I put my Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 to sleep by closing the cover during boot up. Upon opening the unit, the screen is blank. How can I fix this?

If you experience this problem, wait a moment for the light on the keyboard to go off. Then, press the power button to wake the unit.

My internet connection indicates that I am connected to a network, but I am unable to connect to the internet. What should I do?

Most modems have an indicator that shows if it is connected to the internet. Check if your modem is connected to the internet. If your modem does indicate that you are connected to the internet, try restarting your modem.

If the issue persists, contact your local internet provider to ensure that the connection is stable. 

What do the different colors on my status indicator mean?

The front LED indicator shines on only when the lid is closed, and the power button indicator shines on when the lid is open.

  • White - Sleep mode

  • Green - On

  • Dim Red - Low Battery (10% left)

  • Bright Red - Lower Battery (3% left)

Note: The status indicator is not an HDD indicator.

When my Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 comes out of the sleep or standby mode, the trackpad does not work. How can I fix this?

If you experience this problem, wait for the dialog box titled "Synaptics Touchpad Enhancements" to appear. Press and hold the Alt key and then press the Tab key to activate the dialog box.

Why doesn't my Razer Blade have an optical drive? How can I install applications without an optical drive?

As digital downloads have become the standard, Razer eliminated the optical drive to make the Razer Blade even thinner. You can purchase an external, USB-based optical drive to pair with the Razer Blade.

How do I upgrade the memory, SSD, HDD or hard drive on my Razer Blade?

Not all Razer Blade models can be upgraded. Please check the technical specifications of your Razer Blade model on its upgradability. Detailed steps on how to upgrade components are not available. Instructions from other sources may be available but we can not be responsible for their content.

NOTE: Any damage or issues caused during installation or as a result of incompatible parts being used is NOT covered under the warranty, and may void the warranty coverage. Razer will not be liable for any warranty coverage on any third-party part you may install and we cannot guarantee compatibility or performance of any third-party parts.

Can I use third party power supply adapters for my Razer Blade?

We only recommend using Razer power supplies with the Razer Blade. Third-party adapters have not been tested to meet our standards and may lead to damage to the System. You can purchase replacement or spare AC adapters here.


Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 feature a system recovery mode?

Yes, system recovery is achieved simply by pressing the F9 key when booting your system. A Blade Recovery Stick is also available for purchase to restore your Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 to its factory default state.

After upgrading to Windows 10, I can no longer see available wireless networks to connect to, even though wireless networks are available and in range. What should I do?

If you encounter this, go to "Device Manager" and uninstall all devices under “Network adapters”, especially VPN adapters and Wi-Fi adapters. After these devices are uninstalled, click on “Action” along the top of the "Device Manager" window and then select “Scan for hardware changes”. Then install the latest Wi-Fi drivers posted on the Razer Support site.

My Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 became unstable after I installed Comodo Internet Security or Comodo Firewall. How do I fix this?

Currently, there are a few known compatibility issues with Comodo applications. Here are a few reported issues when Comodo applications are present on a system:

  • The keyboard or trackpad will not respond, intermittently.

  • A blank desktop screen is shown immediately after the user boots to Windows OS

  • Intermittent BSOD related to DPC_Watchdog_Violation

  • The system is unable to boot-up after installing Comodo Internet Security or Comodo Firewall applications

To ensure that you will not encounter the issues above, we advise the users not to install Comodo applications at this time. If you have installed the applications, remove the following applications through “Add/Remove Programs” in Control Panel immediately:

  • Comodo Internet Security

  • Comodo Firewall

  • GeekBuddy

  • PrivDog

Can I dual-boot, partition, or otherwise modify the Blade’s operating system?

The Blade is designed for compatibility with the as-shipped operating system. Should you want to install or modify the OS, format the boot drive then install your preferred OS. Razer Warranty and support is only available for the as-shipped OS.

After I updated to Windows 8.1, why is my mouse-click no longer functioning well when I'm holding down a letter on my keyboard?

This is due to the changes introduced by Windows 8.1. You may follow the workarounds that Microsoft has released to resolve this issue. 

Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 support Intel WiDi?

The Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 features a Killer n1202 Wireless card and therefore, WiDi is not supported, as it requires an Intel wireless adapter.

Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 support 3D?

No. The Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 does not support 3D display modes.

Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 support Miracast?

Currently, the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 does not support Miracast.

Will the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 come with Windows® 8.1? Is it free to upgrade?

Yes, the upgrade to Windows® 8.1 is free and downloadable directly from Microsoft.

Does my Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 come with an anti-virus?

The Windows 8 operating system package includes Microsoft Security essentials.

Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 come with bloatware?

Razer understands how important it is to keep a bloatware-free environment on your brand new Razer Blade. The Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 comes with no bloatware pre-installed.

Does the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 support NVIDIA 3DTV Play?

In lieu of longer battery life, this feature is not available on the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060. This is tied into the NVIDIA® Optimus™ technology for better performance and extended battery life.

Is the Razer Blade 14” (2016) Intel 6700HQ-GTX 1060 compatible with other Synapse 2.0 devices?

Yes, all Synapse 2-ready devices will automatically sync your custom settings with the cloud.

Where can I find the TPM updater that was previously on the Razer website?

With some models of the Razer Blade, users experienced issues when using the updater and were unable to successfully complete the update. Razer engineers are currently working on an updated version of the updater. Please stay tuned for the updated version that will be released on the website as soon as it is available.

Why is the GPU on my Razer Blade not detected, having update errors, or crashing?

We suggest that you go to the Intel Support page and using their Driver Update Utility. That will detect and update all the Intel drivers for your system. Along with this, updating your Nvidia driver via the Nvidia Control Panel will also help. Finally, we also recommend making sure your operating system is up to date as well. Be sure that if updates are installed, you reboot your system afterward and then re-check for new updates as sometimes you need to update in batches.

My Razer Blade 14" Intel 6700HQ-GTX1060 randomly experiencing blue screen without warning. What should I do?

Be sure to update your Nvidia graphics card drivers to the latest version.

If the issue persists, update all hardware drivers from the manufacturer's website.

If that still does not solve the issue, consider doing a factory reset.

Why do the small movements I make on the Razer Blade touchpad get misinterpreted as "Tap to Click" events?

Download and install the latest Synaptics Touchpad Driver.

Why do the "Tab" and "Right Shift" keys of my Razer Blade 2016 6700HQ, GTX 1060 does not light up in Static Chroma effects but lights up in Wave or Ripple Chroma effects?

This problem has been resolved by the latest Synapse updates. Make sure to install and download the latest updates through Synapse.

My Razer Blade 14" (2016) Intel 6700HQ-GTX 1060 seems to have excessive fan noise, even when it is only idling. How can I fix this?

Razer has released a firmware update that will adjust the timing and speed of your fans. This update reduces the fan noise coming from your Blade.

Be sure to read the PDF installation instructions before proceeding with the update.

I am hearing excess noise or coil whine coming from my Razer Blade. How do I fix this?

To address this issue, download the latest software update and follow the instructions accordingly.

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