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Razer Blade Stealth 12.5” (2016) - Intel 7500U Support

Troubleshooting

My trackpad does not respond anymore after restarting the system. What should I do?

If you encounter this, try shutting down the system and power it on again. If the issue persists, uninstall Synapse and download the latest Synapse Framework from Razer support site.

My Razer Blade Stealth 12.5" (2016) - Intel 7500U will not charge when plugged into the AC adapter, and the green LED is lit on the AC adapter.

Unplug the AC adapter from the wall outlet for approximately 30 seconds, then plug the AC adapter back in.

My internet or Wi-Fi connection indicates that I am connected to the network, but I am unable to connect to the internet. What should I do?

Most modems have an indicator that shows if it is connected to the internet, check if your modem is connected to the internet. If your modem does indicate that you are connected to the internet, try restarting your modem. If you are still having issues, contact your local internet provider to ensure that the connection is stable.

Why does the right shift key and tab key not light up as brightly as the other keys?

As of June 2016, we are aware of this lighting bug on the keyboard. The fix has already been released as of October 2016. Update to the latest version of Razer Synapse to help solve this issue.

At times when I suspend and then resume operating the computer, I hear some audio distortion or noise from the system speakers on my Razer Blade Stealth 12.5" (2016) - Intel 7500U. What should I do?

To fix this issue, you will have to download and run this updater. If the issue persists even after applying the update, contact our Support team for assistance.

My Razer Blade Stealth 12.5" (2016) - Intel 7500U randomly blue screen without warning. What should I do?

Be sure to update your Nvidia graphics card drivers to the latest version. If the issue persists, update all hardware drivers from the manufacturer's website. If the issue still persists, consider a factory recovery.

Why do the small movements I make on the Razer Blade Stealth 12.5" (2016) - Intel 7500U touchpad get misinterpreted as "Tap to Click “events?

Try downloading the latest Synaptics Touchpad Driver available. Look for your Razer Blade model and download the Synaptics Touchpad Driver.

I am hearing excess noise or coil whine coming from my Razer Blade Stealth 12.5" (2016) - Intel 7500U. What should I do?

To address this issue, download the software update and follow the instructions accordingly.

Why does the default Chroma profiles on my Razer Blade Stealth 12.5" (2016) stop working once Synapse loads?

This is normal. Firmware level profiles do not work when Synapse is loaded. Recreate desired profiles within Synapse.

Why is my Raze Blade Stealth having wireless network issues?

Ensure you have the latest available driver for your Wi-Fi card installed on your system. You can download the latest drivers for your device.

Hardware

How do I replace the battery in my Razer Blade Stealth 12.5" (2016) - Intel 7500U?

Razer Blade Stealth 12.5" (2016) - Intel 7500U batteries should be replaced by an authorized Razer Repair Center. Should you feel your battery is defective and needs replacing, contact the Razer Support team and we will be happy to assist you.

Can I use third-party power supply adapters for my Razer Blade laptop?

We only recommend using Razer power supplies with the Razer Blade. Third-party adapters have not been tested to meet our standards and may lead to damage to the system. You can purchase replacement or spare AC adapters from our Razer Store.

How can I extend the battery life of my Razer Blade Stealth when on-the-go?

In addition to turning down the display brightness and adjusting the power settings, tweaking the lighting effects of the Chroma keyboard can help maximize battery life. Here are some tips for extending your travel time when going in Stealth mode.

 

Extended Battery Life

Max Battery Life

Keyboard Brightness

Press and hold Function (FN) + F10 to dim the Chroma keyboard providing additional power saving. If you wish to brighten the keyboard press and hold Function (FN) + F11.

Keyboard lighting - Off

Keyboard Effect or Color

Setting the Chroma keyboard to a solid red, green or blue color in addition to disabling keyboard effects will help optimize battery life. Lighting effects can be configured in Razer Synapse.

Keyboard lighting - Off

What do the different colors on the Razer Blade Stealth 12.5" (2016) - Intel 7500U LED status indicator mean?

The front LED indicator shines depending on the status of the Blade.

  • White Pulse - Sleep mode
  • Green Pulse - System is on, but the display is off, or lid is closed
  • Dim Red - Low Battery (10% left)
  • Bright Red - Lower Battery (3% left)

When the system is on and in use, the LED will normally be off except under the conditions mentioned above.

The LED will also not light when the unit is turned off, even if the adapter is plugged in and charging.

Note: The status indicator is not an HDD indicator.

Can I upgrade the SSD or RAM of my Razer Blade Stealth 12.5" (2016) - Intel 7500U?

Be advised that performing modifications or upgrades to the Razer Blade Stealth 12.5" (2016) - Intel 7500U may impact the warranty coverage.

Any damages or issues caused during installation or as a result of incompatible parts being used is not covered under the warranty and may void the warranty coverage.

Software

Can I dual-boot, partition, or otherwise modify the Blade’s operating system?

The Blade is designed for compatibility with the as-shipped OS. Should you want to install or modify the OS, format the boot drive then install your preferred OS. Razer Warranty and support is only available for the as-shipped OS.

Is the Razer Blade Stealth 12.5" (2016) - Intel 7500U compatible with other Synapse 2.0 devices?

Yes, all Synapse 2.0-ready devices will automatically sync your custom settings with the cloud.

Does my compatible Razer Blade Stealth 12.5" (2016) require software updates to function with Razer Core?

To ensure your notebook has the best performance and system stability, be sure to install the latest software updates. For a list of update steps and files, check the Razer Core updates page.