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Common Questions

Can I overclock my Razer Blade Pro 17" (2016)?

Razer laptops are carefully crafted and its components are tuned to give the best performance under the most demanding gaming conditions. We do not recommend over-clocking your CPU, GPU, and/or RAM as these alter the delicate balance of performance and reliability of the system. There is associated risk of damage to crucial components if unauthorized changes are made, which will result in voiding manufacturer’s warranty.

Troubleshooting

During shut down or reboot, my system will be stuck at the message “Configuring Windows Features 100% - Please do not turn off your computer” intermittently, even though I have never performed a Windows Update operation.

When you see this message, Windows is performing an automatic uninstallation of unused language packs to free up more space on your system.

The duration depends on how many languages are being removed, as it will accumulate if the system is never shutdown/rebooted for a period of time.

To avoid seeing this message again, you can perform the following workaround procedures to manually remove the language packs that you don’t need:

  1. On your Desktop, press “Start” and type “lpksetup.”

  2. Click on “Uninstall display languages.”

  3. Select the languages you wanted to remove and click “Next.”

  4. A progress bar will appear to give feedback on the uninstallation process.

These steps might take more than an hour. It’s advisable to run this when the system is not actively in use.

When my Razer Blade Pro 17” (2016) comes out of the sleep or standby mode, the trackpad does not work. How can I fix this?

If you experience this problem, wait for the dialog box titled "Synaptics Touchpad Enhancements" to appear. Press and hold the Alt key and then press the Tab key to activate the dialog box.

My Razer product does not work correctly with a specific program or game. What should I do?

If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. If the Razer device functions properly in another application, then the program is likely the cause of the issue.

My Wi-Fi connection indicates that I am connected to a network, but I am unable to connect to the internet. What should I do?

Most modems have an indicator that shows if it is connected to the internet. Check if your modem is connected to the internet. If your modem does indicate that you are connected to the internet, try restarting your modem.

If the issue persists, contact your local internet provider to ensure that the connection is stable.

Hardware

How do I replace the battery in my Razer Blade Pro 17” (2016)?

An authorized Razer Repair Center should replace Razer Blade Pro 17" (2016) batteries. Should you feel your battery is defective and needs replacing, contact the Razer Support team.

What do the different colors on my status indicator mean?

The front LED indicator shines on only when the lid is closed, and the power button indicator shines on when the lid is open.

  • White - Sleep mode

  • Green - On

  • Dim Red - Low Battery (10% left)

  • Bright Red - Lower Battery (3% left)

Note: The status indicator is not an HDD indicator.

Can I upgrade my graphics card?

The Razer Blade Pro 17” (2016) features a custom GTX1080 design that is integrated into the motherboard and does not utilize a removable MXM module. Because of this unique design, upgrades are not available.

Software

Can I dual-boot, partition, or otherwise modify the Blade’s operating system?

The Blade is designed for compatibility with the as-shipped OS. Should you want to install or modify the OS, format the boot drive then install your preferred OS. Razer Warranty and support is only available for the as-shipped OS.

Does the Razer Blade Pro 17” (2016) support 3D?

No. The Razer Blade Pro 17” (2016) does not support 3D display modes.

Does the Razer Blade Pro 17” (2016) support Miracast?

Currently, the Razer Blade Pro 17” (2016) does not support Miracast.

Is the Razer Blade Pro 17” (2016) compatible with other Synapse 2.0 devices?

Yes, all Synapse 2-ready devices will automatically sync your custom settings with the cloud.

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