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Common Questions

In which locations will the Razer Blade Pro 17" (Late 2019) be available?

The Razer Blade Pro 17" (Late 2019) 4K variant is available in:

  • US
  • Canada
  • UK
  • Germany
  • France
  • China

FHD variant is available in:

  • US
  • Canada
  • UK
  • Germany
  • France
  • Nordics
  • China
  • Hong Kong
  • Singapore
  • Australia
  • Taiwan
  • Japan
  • Korea

What comes inside the box of the Razer Blade Pro 17" (Late 2019)?

The Razer Blade Pro 17" (Late 2019) comes with a power adapter & a regional power cord, micro-fiber cleaning cloth, and the Product Information Guide.

What keyboard layouts are available for the Razer Blade Pro 17" (Late 2019)?

The Razer Blade Pro 17" (Late 2019) comes in the following keyboard layouts:

  • US
  • Canada
  • UK
  • Germany
  • France
  • Nordics
  • China
  • Hong Kong
  • Singapore
  • Australia
  • Taiwan
  • Japan
  • Korea

What are the other color variations of Razer Blade Pro 17" (Late 2019)?

Currently, the Razer Blade Pro 17" (Late 2019) is available only in black.

What is the significant difference of the Razer Blade Pro 17" (Late 2019) compared to its predecessors?

The Razer Blade Pro 17" (Late 2019) is the first of its kind to have a 4K Touch display that is capable of running at 120Hz refresh rate.

Troubleshooting

Why does my Thunderbolt 3 device not work when I connect it to the USB-C port?

The Razer Blade Pro 17" (Late 2019) comes with two USB-C ports, but there is only one Thunderbolt 3 port. Make sure that your Thunderbolt 3 device is connected to the USB-C port that is located on the right side of the laptop.

Hardware

Will I overcharge the battery of my Razer Blade laptop if I leave it plugged in even when it is at 100%?

No. The Razer Blade laptops have an internal circuit that stops the charging process when the battery is full, and only gets back to charging state when the battery is below 96% to avoid overcharging.

What should I do to maintain the power adapter’s good condition and extend its life span?

Check this guide on how to keep your power adapter in good condition and extend its life span.

How did Razer manage to make the Razer Blade Pro 17" (Late 2019) 25% smaller compared with its predecessor?

By using a Compact CNC Aluminum Chassis and Slim Bezel display design, Razer is able to reduce the Razer Blade Pro 17" (Late 2019)'s footprint without sacrificing performance.

How much RAM does the Razer Blade Pro 17" (Late 2019) have? Is it expandable?

The Razer Blade Pro 17" (Late 2019) comes with 16GB dual-channel DDR4-2667MHz (8GB x 2) and is expandable up to 64GB.

Is the storage on the Razer Blade Pro 17" (Late 2019) expandable?

Yes. The SSD on the Razer Blade Pro 17" (Late 2019) is expandable up to 2TB M.2 PCIe 2280-compatible SDD.

What are the ports available on the Razer Blade Pro 17" (Late 2019)?

The Razer Blade Pro 17" (Late 2019) has the following ports available:

  • 3x USB 3.2 Gen 2 Type-A Ports
  • 1x USB 3.2 Gen 2 Type-C Ports
  • 1x Thunderbolt 3 Port
  • 1x RJ45 - 2.5Gb ethernet
  • 1x Power Port
  • 1x HDMI 2.0b
  • 1x UHS-III SD Card Reader

What kind of cooling system does the Razer Blade Pro 17" (Late 2019) feature?

The Razer Blade Pro 17" (Late 2019) keeps critical components cool and helps maximize performance by using a vapor chamber cooling system.

What types of keyboard keys are featured on the Razer Blade Pro 17" Late 2019?

The Razer Blade Pro 17" (Late 2019) features an anti-ghosting keyboard with Razer Chroma Per-Key lighting.

Can I upgrade the RAM and SSD on the Razer Blade Pro 17" (Late 2019)?

Yes, the RAM in the Razer Blade Pro 17" (Late 2019) comes with 16GB dual-channel DDR4 2667MHz that can be expanded up to 64GB. It also has a 512GB SSD (PCIe 3.0 x4 NVMe, 2280) that can be upgraded to a maximum of 2TB M.2 PCIe 2280-compatible SDD as well as an open M.2 slot that supports both SATA and PCIe SSDs.

Note: Any damages or issues caused during installation or as a result of incompatible parts being used is not covered under the warranty and may void the warranty coverage. Razer will not be liable for any warranty coverage on any third-party part you may install, and we cannot guarantee compatibility or performance of any third-party parts.

Which USB port should I connect to for the fastest transfer speed on the Razer Blade Pro 17" (Late 2019)?

All the USB ports on the Razer Blade Pro 17" (Late 2019) are upgraded to USB3.2 Gen 2, which operate at 10Gbps that is enough to handle most of the tasks. However, if your devices are Thunderbolt 3 compatible then the best option is to connect your devices via Thunderbolt 3 port for it supports 40Gbps throughput.

How many displays can I connect to the Razer Blade Pro 17" (Late 2019)?

The Razer Blade Pro 17" (Late 2019) can connect up to three external monitors via its USB-C, Thunderbolt 3, and HDMI ports.

Which data ports are connected to the NVIDIA GPU of the Razer Blade Pro 17" (Late 2019)?

These are the following data ports that are connected to the NVIDIA GPU:

  • Thunderbolt 3
  • HDMI 2.0B
  • USB-C 3.2 Gen 2

Can I use the Razer Blade Pro 17" (Late 2019) as a secondary display for my PC/XBOX/PS3 or other devices?

No. The USB-C, Thunderbolt 3, and HDMI ports of the Razer Blade Pro 17" (Late 2019) are only intended for video and audio out.

Will the Razer Blade Pro 17" (Late 2019) work with eGPUs?

Yes, the Razer Blade Pro 17" (Late 2019) can work with eGPUs via the Thunderbolt 3 port. With this, users can do multi-GPU rendering in applications that support the function.

Is the Razer Blade Pro 17" (Late 2019) VR-ready?

Yes, the Razer Blade Pro 17" (Late 2019) features RTX 2080 Max-Q which allows virtual reality applications to run smoothly.

How can I maximize the performance of my Razer Blade Pro 17 (Late 2019)?

You can opt to increase the performance of Blade Pro 17 (Late 2019) via Razer Synapse software and change the Performance Modes to your desire. Do note that fan speed may increase and battery power may draw down faster on higher performance mode.

Can I overclock my Razer Blade Pro 17 (Late 2019)?

Razer laptops are carefully crafted and its components are tuned to give the best performance under the most demanding gaming conditions. We do not recommend overclocking your CPU, GPU, and/or RAM as these alter the delicate balance of performance and reliability of the system. There are associated risks of damage to crucial components if unauthorized changes are made, which will result in voiding the manufacturer’s warranty.

Does the Razer Blade Pro 17" (Late 2019) support RAID functionality?

Yes, the Razer Blade Pro 17" (Late 2019) does support RAID 0, 1, 5, 10. Users must change the settings in the BIOS to enable RAID function.

Software

Is the Razer Blade Pro 17" (Late 2019) supported by Synapse 3.0?

Yes, the Razer Blade Pro 17" (Late 2019) is supported by Synapse 3.0.

Can I change the refresh rate on my Razer Blade Pro 17" (Late 2019)?

Yes. Navigate to Razer Synapse 3 > SYSTEM > PERFORMANCE. Under the "SCREEN REFRESH RATE" section, you can select from 60Hz up to 240Hz depending on what variant your Razer Blade Pro 17" (Late 2019) is.

Why is the Intel UHD Graphics 630 not showing on the Device Manager of my Razer Blade Pro 17" (Late 2019) 4K variant?

The Razer Blade Pro 17" (Late 2019) is shipped with “Dedicated GPU only” configuration, which makes the Intel UHD Graphics 630 unavailable in the Device Manager. It will only show if you select “Hybrid” as the preferred GPU mode in Razer Synapse. Do this by following these steps:

  1. Go to Razer Synapse 3 > SYSTEM > PERFORMANCE.
  2. Under “GPU MODE” section, select “Hybrid” as the preferred mode.
  3. Restart your system for it to take effect.

Does the Razer Blade Pro 17" (Late 2019) support Windows Hello?

Yes, the Razer Blade Pro 17" (Late 2019) comes with an Infrared (IR) camera that supports Windows Hello.

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