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Razer Blade 15” Advanced (2020) | RZ09-0330x Support

At a Glance: Razer Blade 15" Advanced (2020)

We kept our award-winning world’s smallest 15-inch gaming laptop design as a foundation and took performance to the next level. This Razer Blade 15" Advanced (2020) | RZ09-03304x | RZ09-03305x comes with a 10th Gen i7-10875H 8-Core CPU and NVIDIA RTX SUPER graphics to power through the latest games...read more

In which locations will the Razer Blade 15" Advanced (2020) be available?

The Razer Blade 15" Advanced (2020) | RZ09-03304x | RZ09-03305x is available in:

  • US
  • Canada
  • UK
  • Germany
  • France
  • Poland
  • Netherlands
  • Nordics
  • China
  • Hong Kong
  • Singapore
  • Australia
  • Taiwan
  • Japan
  • Korea

BIOS error message during installation

When downloading the proper BIOS firmware updater for your Razer Blade laptops, you may run into the following issue when installing: This firmware tool is for use only with Blade and compatible systems. This application will now close.

The issue is related to the product code of some devices found in the BIOS. The firmware is correct but may not install because the product code embedded in the BIOS does not match the firmware updater.

This is because the firmware houses a list of applicable product codes so that it knows which units to allow itself to install on. If the product code in the BIOS of the laptop does not match that of the updater's list of approved devices, it will return an error to the user.

Display error on Razer laptops when using GPU-intensive programs or games

If you experience image issues or the display driver stops working when playing GPU-intensive applications, programs or games, follow the steps below to resolve the problem:

  1. Restart the device and test if the issue is still present after the reboot.
  2. Ensure that you have updated to the latest version of Windows.
  3. Make sure your graphics driver is up to date:

    Note: Choose the appropriate graphics card for your Razer Blade model.

  4. Check if the issue persists on all games or a specific game.

  5. If the issue only occurs on a certain application or game, the issue may be caused by the game itself.

    • Make sure the device specifications fit the system requirements of the game or application.

    • Attempt to reinstall the game or application.

    • If the issue persists, check if this is a common issue with other owners of the same game or application to see if a fix is available on their end.

  6. Restart the device and test if the issue is still present after the reboot.

  7. Adjust your screen resolution to match the screen resolution of the game or application.

  8. If the issue is still present, attempt to reinstall the updated graphics driver and test the device again to eliminate the possibility of a corrupt installation.

  9. If the steps above did not resolve the issue attempt to perform a system recovery or factory reset.
     

How do I defrag the SSD on the Razer Blade?

Solid State Drives cannot be defragmented. Unlike Hard Disk drives that use a physical magnetic disk to write and read data, SSDs can read blocks of data that are spread out over the drive just as fast as they can read those blocks that are adjacent to one another. There is no need to defrag an SSD Drive.

How do I upgrade the memory, SSD, HDD, or hard drive on my Razer Blade?

Not all Razer Blade models can be upgraded. Check the technical specifications of your Razer Blade model on its upgradability. Detailed steps on how to upgrade components are not available. Instructions from other sources may be available but we are not responsible for their content.

Note: Any damage or issues caused during installation or as a result of incompatible parts being used is not covered under the warranty, and may void the warranty coverage. Razer will not be liable for any warranty coverage on any third-party part you may install and we cannot guarantee compatibility or performance of any third-party parts.

How do I replace the battery in my Razer Blade Laptop?

Razer Blade batteries should be replaced by an authorized Razer Repair Center. Should you feel your battery is defective and needs replacing, please contact the Razer Support team and we will be happy to assist you.

How do I update my Microsoft OS?

It is important to keep your Microsoft OS updated to ensure that you can receive the latest software updates for your system.

Follow the steps below to check for updates on your Windows 10 Razer Blade:

  1. Click the Start button, and then go to Settings.

  2. Select Update & Security.

  3. Select Windows Update, and click Check for updates.

Your system should automatically prompt you of any missing update or if the device is currently up to date.

For more information, see Windows 10 Update.

What should I do to maintain the power adapter’s good condition and extend its life span?

To keep your power adapter in good condition and extend its life span, check this guide.

Can I dual boot, partition, or otherwise modify the Razer Blade’s operating system?

The Razer Blade is designed for compatibility with the shipped OS. Should you want to install or modify the OS, please format the boot drive first then install your OS. Razer Warranty and Support is only available for the shipped OS.

Can I install other operating systems on the Razer Blade 15" Advanced (2020)?

Razer only supports the factory OS that is shipped with the Razer Blade. While you may find success in installing other operating systems onto your Razer Blade, however, we do not recommend or support any OS outside of the Windows environment.

Where can I find the latest drivers for my Razer Blade?

To enhance the user experience, drivers for your Razer laptop are available through Windows Updates. Simply navigate to Settings > Update & Security > Windows Update and select Check for updates to ensure that you have the latest drivers installed on your Razer Blade Laptop. The original preinstalled drivers for your Blade can be found by visiting the downloads page.

Where can I get information on MS Windows update and end-of-support info?

All our Razer Blade models operate using Windows operating systems. Any updates, upgrades, and changes to Windows servicing and support come directly from Microsoft Corporation.

Check out the Windows product lifecycle page to know more.

Check out the Windows IT Pro Blog to find out more about Windows changes to Office and Windows servicing and support.

Will I overcharge my battery if I leave it plugged in even when it is at 100%?

The Razer Blade series uses a lithium-ion (Li-On) polymer battery. Though this is not exactly a Windows feature, overcharging Li-ion batteries is not a problem and does not affect the battery life span. The Blade laptops have an internal circuit to stop charging at full charge to avoid overcharging and will only start recharging when the battery hits 95%.

Can I use the Razer Blade 15" Advanced (2020) power adapter with older models and vice versa?

Yes, the power adapter of the Razer Blade 15" Advanced (2020) | RZ09-03304x | RZ09-03305x is the same as the previous 230W AC Adapter for the Razer Blade 15" Advanced Models.

How can I extend the battery life of my Razer Blade when on-the-go?

Most of the battery improvement options are part of the Windows OS. Follow the following tips below to extend the battery life of your Razer Blade when on-the-go:

  • Temporarily turn off the keyboard backlighting
  • Try dimming the screen brightness
  • Check the “Battery Saver” settings for the most effective means of conserving battery when on-the-go.
  • The battery life may be extended further by turning down the display brightness, adjusting the power settings in Windows Setting > System > Battery and adjust the power configuration to your liking.

  • Changing the performance mode in Synapse 3

  • Close applications when not in use.
  • Dim or turn off the keyboard lighting.

Can I use third-party power adapters with the Razer Blade?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

Can I overclock the processor and the graphics card on the Razer Blade 15" Advanced (2020)?

Razer laptops are carefully crafted, and its components are tuned to give the best performance under the most demanding gaming conditions. We do not recommend overclocking your CPU, GPU, and/or RAM as these alter the delicate balance of performance and reliability of the system. There is an associated risk of damage to crucial components if unauthorized changes are made, which will result in voiding the manufacturer’s warranty.

How many external monitors can I connect to the Razer Blade 15" Advanced (2020)?

The Razer Blade 15" Advanced (2020) | RZ09-03304x | RZ09-03305x can utilize up to three external monitors by using the HDMI, and two USB-C ports. However, the results may vary depending on the resources needed by the external displays.

Can I use a lower-watt power adapter on my Razer Blade laptop?

Yes, the Razer Blade 15" Advanced (2020) | RZ09-03304 | RZ09-03305 supports USB-C power adapters (up to 100 W) which output less power than the provided 230 W AC adapter. However, using a lower-watt power adapter may affect the performance of your laptop, and your laptop may charge slower or not charge at all while the system is running. To avoid any of these issues, we recommend using only the power adapter that comes with the laptop.

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