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Common Questions

What switch type is used in Razer Huntsman Keyboards?

The Huntsman uses the new Razer Opto-Mechanical™ switch.

What’s the difference between Razer Opto-Mechanical™ switches and Razer Mechanical Switches?

The opto-mechanical switch uses optical light technology for the actuation. The benefits of the new design are faster switch performance and a longer life span of up to 100 million clicks, when compared to the mechanical switches.

Is the Razer Huntsman a USB-3.1 keyboard?

No, the keyboard requires two USB 2.0 ports.

What regional layouts are available for the Razer Huntsman keyboards?

The Huntsman comes in US, UK, German, Nordic, French, Traditional Chinese, Thai, Korean, Japanese, Russian, Italian, Swiss, Spanish, Greek, Turkish and Portuguese. The Huntsman Elite only comes in US, UK, German, French, Spanish, Nordic and Japanese.

Does the Razer Huntsman keyboard have on-board memory?

Yes, the keyboard comes with Hybrid On-Board Memory and Cloud Storage. This means you can store 5 profiles directly on your keyboard so that you get your personalized settings anytime, anywhere.

What are the differences between the Razer Huntsman and Huntsman Elite?

Both keyboards come equipped with Razer Opto-Mechanical™ Switches. The Elite features a 4-sided under-glow, ergonomic wrist rest and dedicated media keys not found on the standard Huntsman.

Troubleshooting FAQs

My Razer product does not work at startup after a cold start, what should I do?

Make sure that USB ports are not in hibernation mode.

  1. Go to Windows Device Manager and click the arrow next to “Universal Serial Bus Controllers”.

  2. Right-click on any Root Hub and select “Properties.”

  3. Click the “Power Management” tab and ensure that “Allow computer to turn off this device to save power” is ticked.

Proceed to do this under each Root Hub.

One of the features of my Razer Product does not work.

If you’re unable to find an FAQ article that helps resolve the issue, please contact our customer support team here. User guides and product manuals are also available on the Support page.

Hardware

How can I set the preferred media player?

The media keys work when a media player is running or in the background. The media player keys will execute the assigned function of the corresponding media player that is active on your computer.

How do I clean my Razer keyboard?

The overall finish can be cleaned with wipes generally used for cleaning your computer monitor or sunglasses. Ensure that the surface is free of large dust particles or debris before wiping the surface with any product. Wiping debris into the surface can lead to minor scratches on the surface of the unit.

If you wish to clean under the keycaps, Razer suggests holding the unit upside down and/or using compressed air from a can. We do not recommend removing the keycaps from your mechanical switches.

We suggest unplugging the device from your computer before cleaning.

Note: Under no circumstances should you ever submerge the keyboard in any type of liquid. Submerging the keyboard in any liquid will void the warranty on your keyboard.

How do I request or purchase replacement parts for my Razer product?

You can view our list of current spare parts and accessories at the RazerStore. If the item you need is not listed, don’t hesitate to contact our Customer Support team.

Software

Is the Razer Huntsman supported by Synapse 3?

Yes, it is supported by Razer Synapse 3.

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