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Razer Tiamat 7.1 Support

Common Questions

Do I need a sound card to use the Razer Tiamat 7.1?

We advise that you have a 7.1 surround sound card installed on your system, so you can experience the full true surround sound functionality of the Razer Tiamat 7.1. If you have a 5.1 sound card or a non-surround sound card, the Tiamat 7.1 will function according to the sound card’s limitations.

What sound cards are compatible with the Razer Tiamat 7.1?

Below is a list of some popular sound cards we have tested with the Razer Tiamat 7.1 and any known limitations they may have:

  • ASUS Essence STX II 7.1 - 3.5mm to RCA jack converter cables required.
  • ASUS Xonar DSX - Able to fully utilize all audio jacks found on the Razer Tiamat 7.1.
  • ASUS Strix RAID DLX - Able to fully utilize all audio jacks found on the Razer Tiamat 7.1.
  • ASUS XONAR DG Headphone Amp & PCI 5.1 - Side Surround channels (gray jack) not supported. Features 5.1 channel surround sound.
  • Creative Sound Blaster ZXR - Side Surround channels (gray jack) not supported. Features 5.1 channel surround sound.
  • Creative Sound Blaster ZX - Side Surround channels (gray jack) not supported. Features 5.1 channel surround sound.

You may refer to this video for further details on configuring up your Razer Tiamat 7.1.

Do the Razer Tiamat headsets have a microphone?

Yes, both the Razer Tiamat 2.2 and Razer Tiamat 7.1 headsets have a fully retractable, unidirectional boom microphone attached to the left earcup.

How many drivers are in the Razer Tiamat headsets?

The Razer Tiamat 7.1 is a true surround sound headset because it uses 5 drivers in each ear cup. This means it contains a total of 10 drivers to represent the 7 full range audio channels and 1 low-frequency bass channel.

How can I reduce the background noise received by the microphone?

The Razer Tiamat 7.1 microphone is designed for maximum audio clarity. If you wish to reduce background noise received by the microphone, you may activate the noise suppression option found under Windows Audio Settings. Ensure that Mic Boost in Microphone Properties is adjusted to an acceptable level.

What are the feature differences between the Razer Tiamat 7.1 and the Razer Tiamat 2.2?

The Razer Tiamat 2.2 features dual speakers in each ear cup with enhanced bass response. The Razer Tiamat 2.2 does not need specialized sound card drivers to function.

Meanwhile, the Razer Tiamat 7.1 features 10 discrete drivers to deliver true 7.1 surround sound experience. A Sound Card installed on your computer is needed to experience the true full surround sound functionality of the Tiamat 7.1.

What is the difference between 5.1 and 7.1 surround sound?

5.1 surround sound consists of a center, left, right, side left surround, side right surround and the subwoofer channel.

7.1 surround sound consists of center, left, right, side left surround, side right surround, surround back left, surround back right, and the subwoofer channel.

Is the Razer Tiamat headset analog or digital?

Razer Tiamat 7.1 is an analog headset that can connect to sound sources via a standard 3.5mm plug. To get the best surround sound experience with your Razer Tiamat 7.1, be sure to have a 7.1 capable soundcard installed in your system. The Razer Tiamat 7.1 has five 3.5 mm plugs for the following channels: Front (green), Center/Subwoofer (Orange), Side Surround (Grey), Rear Surround (Black), and Microphone (pink).

What does true 7.1 surround sound mean?

True surround sound is achieved when a sound system or headphone has an individual discrete or physical driver for each audio channel to give you a surround soundstage that's produced literally around your head. This differs from virtual surround sound which only has two drivers max and uses sound processing technology like Dolby to reproduce a sensation of surround sound.

What kind of ear cushions do the Razer Tiamat headsets use?

The Razer Tiamat headsets are designed with circumaural leatherette ear cushions for maximum comfort. It also has a memory foam that conforms perfectly to your ears for a snug fit.

What type of drivers are in the Razer Tiamat headsets?

The Razer Tiamat 7.1’s earcups are equipped with full range 40mm drivers with neodymium magnets and a Titanium coated diaphragm for bass; and full range 30mm drivers with neodymium magnets for front and center.

Where do I download the software drivers for my new Razer Tiamat?

The Razer Tiamat headset is an analog headset and does not require software drivers of any kind. The USB plug on the Razer Tiamat 7.1 version is solely used to power the control assembly.

Why is the pinpoint positional surround sound important for gaming?

Audio is a crucial factor for getting total immersion and enjoyment in the games you play. It is also necessary for giving you the competitive advantage as you'll know how to react when you hear exactly where flashpoints enemies are.

Troubleshooting FAQs

I can hear a slight buzzing or hissing sound through my Razer Tiamat 7.1 when not playing any audio. How can I solve this?

The buzzing sound you are hearing is caused by the USB connection within computer systems that have a grounding issue and not due to the Razer Tiamat 7.1 headset. Some USB ports will cause this, so we recommend switching the USB cable to a different USB port on your computer. If all your USB ports show the same buzzing sound, you may need to purchase an AC to USB converter (sold separately). On laptops, the buzzing sound may be slightly louder because of the way the USB ports are connected internally.

Note:If you turn up the volume of the Razer Tiamat 7.1 to higher levels and have no audio playing you may still hear some hissing. Unless it is abnormally loud and still audible when audio is played through the headset, this would be considered normal and you will notice this sound when using any high-quality analog headset that can reproduce these higher frequencies.

How do I clean my Razer Tiamat 7.1 headset?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

  • To clean the body of your Razer headset, gently wipe it with a monitor wipe.
  • Do not scrub the surface of your Razer headset.

When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can cause damage to your

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