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Razer Thresher Tournament Edition Support

Why can my friend hear the audio playing on my system despite my mic being muted when I am using the Razer Thresher Tournament Edition with Realtek Audio driver during a voice call?
Please follow the workaround steps below:
  1. Navigate to System Tray, right click on Speakers icon and select Recording devices.
  2. Right click on Microphone of Realtek High Definition Audio and select properties.
  3. Select Enhancements tab under Microphone Properties (If there is no Enhancements tab under Microphone Properties, please update the sound driver from Realtek website)
  4. Check the options Noise Suppression and Acoustic Echo Cancellation
  5. Click Apply and OK button

Note: this solution is only applicable to Realtek audio drivers only.
Aside from the volume control wheel on the Razer Thresher headset, how do I increase the volume level?
To increase the volume on PC, please follow these steps:
  1. Go to Settings > Devices > Audio Devices
  2. Increase the "Volume Control (Headphones)" to your desired level
  3. Increase the "Adjust Microphone Level" to your desired level

To increase the volume on PS4, please follow these steps:
  1. Go the Quick Menu > Adjust Sound and Devices
  2. Select Volume Control (Speaker for Controller)
  3. Adjust the volume to your desired level

To increase the volume on Xbox One, please follow these steps:
  1. Go to Settings > All Settings > Display & Sound
  2. Select Volume
  3. Adjust the volume settings as desired
How do I clean my Razer Thresher headset?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good results cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer headset please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer headset.
When cleaning the earpads on your headset, take extra care to not get any liquids inside the earcup and onto the speaker itself, as this may damage your headset.
What is the material used in the ear cushion for the Razer Thresher headsets?
The Razer Thresher headsets' ear cushions have lightweight memory foam lined with leatherette for maximum comfort during long hours of gaming.
What are the audio drivers / speakers used in the Razer Thresher headsets?
The  Razer Thresher headsets feature 50 mm drivers /speakers with Neodymium magnets for maximum audio quality.
Are the mics for the Razer Thresher headsets retractable?
Yes, the Thresher headsets are equipped with retractable boom mics that are conveniently stowed in the ear cups.
Are the Razer Thresher headsets supported by Razer Chroma?
No, the Razer Thresher headsets are not supported by Razer Chroma.
Is the Razer Thresher Tournament Edition compatible with PC, Xbox One, and PS4?
Yes, the Razer Thresher Tournament Edition is compatible with PC, Xbox one, PS4, and any device with a 3.5mm audio port.
Is the Razer Thresher Tournament Edition wireless?
No, the Razer Thresher Tournament Edition is not wireless. It is connected via a 3.5mm cable.