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Razer Thresher for Xbox One Support

Common Questions

Can I charge my Razer Thresher for Xbox One headset while playing games?

Yes. You may utilize the charging USB port at the back of the base station to charge your headset for non-stop gaming action.

What is the battery life of the Razer Thresher for Xbox One headset?

It can last up to 16 hours of continuous gaming.

What is the maximum wireless range of the Razer Thresher for Xbox One?

The Razer Thresher headset has a maximum wireless range of 40ft or 12m from the USB Dongle, giving you the freedom to find the best position for the optimal gaming experience.

How long does it take to charge the Razer Thresher for Xbox One headset?

It takes four hours to completely charge the Razer Thresher for Xbox.

What is the material used in the ear cushion for the Razer Thresher for Xbox One headsets?

The Razer Thresher headsets' ear cushions have lightweight memory foam-lined with leatherette for maximum comfort during long hours of gaming.

What are the audio drivers or speakers used in the Razer Thresher for Xbox One headsets?

The Razer Thresher headsets feature 50 mm drivers or speakers with Neodymium magnets for maximum audio quality.

What is the audio system used by the Razer Thresher for Xbox One?

The Razer Thresher for Xbox One features the Windows Sonic that provides clear virtual surround for the ultimate positional audio.

Are the mics for the Razer Thresher headsets retractable?

Yes, the Thresher headsets are equipped with retractable boom mics that are conveniently stowed in the ear cups.

Are the Razer Thresher headsets supported by Razer Chroma?

No, the Razer Thresher headsets are not supported by Razer Chroma.


How do I clean my Razer Thresher for Xbox One headset?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

  • To clean the body of your Razer headset, gently wipe it with a monitor wipe.
  • Do not scrub the surface of your Razer headset.
  • When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can cause damage to your headset.

Why is there no audio coming from my Razer Thresher Xbox One headset even though the headset and transmitter are already connected?

Check if your headset if it is properly paired to your audio hub. Also, please make sure that the optical cable is correctly plugged in from the optical input on the audio hub to the optical output of your console device.

If everything is properly connected, check if the sound settings are configured correctly by following the steps below:

  1. Go to All Settings > Display & Sound > Audio Output.
  2. Under "Optical Audio", select "Bitstream Out".
  3. Under "Bitstream Format", select “Dolby Digital”.
  4. Under "Headset Format", select “Stereo Uncompressed”.

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