Choose Your Region/City

Select your region/city so as to get support for your region.

Razer Thresher for XBox One Support

Where can I find the Razer Thresher for Xbox One product page?
Visit the Razer Thresher for Xbox One headset product page.
Can I charge my Razer Thresher headset while playing games?
Certainly! You can utilize the charging USB port at the back of the base station to charge your headset for non-stop gaming action.
What is the battery life of the Razer Thresher headset?
It can last up to 16 hours of continuous gaming.
What is the maximum wireless range of the Razer Thresher?
The Razer Thresher headset has a maximum wireless range of 40ft / 12m from the USB Dongle, giving you the freedom to find the best position for optimal gaming experience.
Aside from the volume control wheel on the Razer Thresher headset, how do I increase the volume level?
To increase the volume on PC, please follow these steps:
  1. Go to Settings > Devices > Audio Devices
  2. Increase the "Volume Control (Headphones)" to your desired level
  3. Increase the "Adjust Microphone Level" to your desired level


To increase the volume on Xbox One, please follow these steps:

  1. Go to Settings > All Settings > Display & Sound
  2. Select Volume
  3. Adjust the volume settings as desired
How do I clean my Razer Thresher headset?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good results cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer headset please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer headset.
When cleaning the earpads on your headset, take extra care to not get any liquids inside the earcup and onto the speaker itself, as this may damage your headset.
Why is there no audio coming from my Razer Thresher headset even though the headset and transmitter are already connected?
Check if your headset if it's properly paired to your audio hub. Also, please make sure that the optical cable is correctly plugged in from the optical input on the audio hub to the optical output of your console device.
If everything is properly connected, check if the sound settings are configured correctly by following the steps below:
  1. Go to All Settings -> Display & Sound -> Audio Output
  2. Under Optical Audio, select Bitstream Out
  3. Under Bitstream Format, select Dolby Digital
  4. Under Headset Format, select Stereo Uncompressed
How long does it take to charge the Razer Thresher headset?
It takes 4 hours to completely charge your Razer Thresher Ultimate.
What is the material used in the ear cushion for the Razer Thresher headsets?
The Razer Thresher headsets' ear cushions have lightweight memory foam lined with leatherette for maximum comfort during long hours of gaming.
What are the audio drivers / speakers used in the Razer Thresher headsets?
The  Razer Thresher headsets feature 50 mm drivers /speakers with Neodymium magnets for maximum audio quality.
What is the audio system used by the Razer Thresher for Xbox One?
The Razer Thresher for Xbox One features the Windows Sonic that provides clear virtual surround for the ultimate positional audio.
Are the mics for the Razer Thresher headsets retractable?
Yes, the Thresher headsets are equipped with retractable boom mics that are conveniently stowed in the ear cups.
Are the Razer Thresher headsets supported by Razer Chroma?
No, the Razer Thresher headsets are not supported by Razer Chroma.