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Razer Seirēn X Support

Common Questions

When I speak loudly, my voice gets distorted. How do I fix this?

To prevent distortion occurring when you speak loudly, activate the AGC (Automatic Gain Control) in the custom panel of your recording devices tab. To do this, search for properties under the sound devices section, then click on the custom tab.

Why is my Razer Seiren detected as a speaker in the device manager?

The Razer Seiren line of products are also detected as speakers in the device manager to allow for audio monitoring while streaming. When a headset is plugged into the 3.5mm port on the Seiren, you hear both your computer audio and mic audio.

Do I need Synapse 3 to use the Razer Seirēn X?

No. The Seirēn X does not require Synapse 3.

What programs can I use to broadcast gameplay using my Razer Seirēn X?

Troubleshooting

Sound from my computer mixes into my microphone audio feed in OBS or XSplit. What is causing this?

One potential reason for this could be the interference caused by your headset's built-in microphone. To correct this, use the splitter that came with your headset before plugging the headphone portion of the splitter into your Razer Seirēn X. If you are still experiencing the issue, try plugging your headphones into the audio port on your computer rather than your Razer Seirēn X.

I cannot mount my Razer Seirēn X on my microphone arm as the screw is too small. How do I fix this?

Ensure you are using a 5/8" thread screw to mount your Razer Seirēn X; if your mic arm does not fit, you may need to obtain a 3/8" to 5/8" adapter.

There seems to be a lot of popping when I speak into the microphone. How can I fix this?

Do not place the microphone directly in front of your mouth, position the microphone off to the side so that the air from your mouth does not directly hit the microphone when you speak. 

I am picking up a lot of background noise when I use the microphone. What can I do to reduce this sound?

If your Razer Seirēn X is picking up unwanted noise, try the following steps:

  • Ensure that your microphone is positioned close to your mouth; lower the gain of your microphone.
  • Ensure that there are no fans or air-conditioning units blowing directly onto your Razer Seirēn X.
  • Broadcasting software like OBS come equipped with plugins that can assist in the reduction of background noise.

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