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Razer Seirēn Emote Support

I can't mount my Razer Seirēn Emote on my microphone arm as the screw is too small. What should I do?
Ensure you are using a 5/8 thread screw to mount your Razer Seiren Emote. If your microphone arm does not fit, you may need to use a 3/8 to 5/8 adapter.
Why is there a lot of popping when I speak into the microphone?
Do not place the microphone directly in front of your mouth. Instead, position the microphone off to the side so that the air from your mouth does not directly hit it when you speak. Alternatively, you can purchase a pop filter or windscreen to help reduce the airflow going into the microphone.
I am picking up a lot of background noise when I use the microphone. What can I do to reduce this sound?
If your Razer Seirēn X is picking up unwanted noise, try the following:
  • Ensure that your microphone is positioned close to your mouth; lower the gain on your microphone.
  • Ensure that there are no fans or air-conditioning units blowing directly onto your Razer Seirēn X.
  • Broadcasting software like OBS come equipped with plugins that can assist in the reduction of background noise. Find out more about OBS.
What kind of lighting does the Razer Seiren Emote feature?
The Razer Seiren Emote features an 8-bit LED display powered by an Emoticon Engine to help express yourself. Choose from over 100 designs or design your own with the emoticon editor.
Can I customize the pre-set emoticons in Razer Seiren Emote?
The emoticons are pre-set. However, you can import your own 8x8 gif or use the editor within the Streamer Companion App to create a customized design.
What are the connectivity options of the Razer Seiren Emote?
The Razer Seiren Emote can be connected only through a USB connectivity.
Can I adjust the height of the Razer Seiren Emote?
Yes. The Razer Seiren Emote includes an interchangeable gooseneck in the box so you can adjust the height to your liking and position the mic to suit your needs.
Does the Razer Seiren Emote have a mute button?
Yes. The Razer Seiren Emote does have a dedicated mute button and headphone volume control.
Does the Razer Seiren Emote feature a built-in shock mount?
Yes. When the mic is accidentally knocked down or bumped, the shock mount on the Razer Seiren Emote reduces the vibration to maintain the smooth and uninterrupted recording.
Does the Razer Seiren come in different color variants?
No. The Razer Seiren Emote is only available in Classic Black variant.
What are the required software needed to fully utilize the Razer Seiren Emote?
To use stream reactive emoticons and alerts, you will need to install the Streamer Companion App and Synapse 3 with the Chroma Connect module. Check out the FAQ page of the Streamer Companion App to learn more.
Which streaming services can use the stream reactive emoticons and alerts?
Twitch, Streamlabs, XSplit & Mixer streaming services can use the stream reactive emoticons and alerts using the Streamer Companion App.
What are the warranty terms for the Razer Seiren Emote?
You may find out more information on the policies for Razer Seirēn Emote here.
How can I modify or disassemble my Razer product?
We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer's warranty on the unit.
How do I clean my Razer Seiren Emote microphone?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer microphone, please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer microphone. When cleaning your microphone, take extra care not to get any liquids inside the mesh, as this may damage your microphone.
What are the differences in technical specifications between the Razer Seiren Emote and the Razer Seiren X?
  Seiren Emote Seiren X
  Microphone
Power Required/Consumption 5V 100mA 5V 100mA
Sample rate min 44.1kHz / max 48kHz min 44.1kHz / max 48kHz
Bit rate 16 bit 16 bit
Capsules Ø25mm condenser capsules Ø25mm condenser capsules
Polar Patterns Hyper-Cardioid Super-Cardioid
Frequency Response 100Hz–20kHz 20Hz–20kHz
Sensitivity 20mV/Pa (at 1kHz) 17.8mV/Pa (at 1kHz)
Max SPL 110dB (THD < 1% at 1kHz) 110dB (THD < 1% at 1kHz)
  Headphone Amplifier
Impedance ≥ 16Ω ≥ 16Ω
Power Output (RMS) 110mW (at 16Ω) 125mW (at 32Ω)
THD < 0.1% (at 1kHz) < 0.5% (at 1kHz)
Frequency Response 20Hz – 20kHz 20Hz – 20kHz
Signal-to-noise ratio ≥ 100dB ≥ 85dB
  Display
  8 x 8 RGB LED matrix N/A
  System Requirements
  Windows 7, 8, 10 Windows 7, 8, 10
  Compatible with Twitch, Streamlabs, XSplit & Mixer Compatible with Open Broadcaster Software, Streamlabs & Xsplit
 
Can I create my own GIF in the Streamer Companion App?
No, you can't. However, you can create your own GIF in any pixel art creator of your choice.
Are there any restrictions when creating my own GIF?
When creating your own GIF, be sure to follow the guidelines below:
  1. Set the resolution to 8x8.
  2. Set the scale to 1.0x.
  3. Save your file as .gif.
How do I import GIFs on the Streamer Companion App?
To import GIFs on the Streamer Companion App, follow the instructions below:
  1. Open the Streamer Companion App.
  2. Go to the "EDITOR" tab.
  3. On the left sidebar, choose the "Razer Seiren Emote" and click on the "+" sign beside it.
  4. On the right sidebar, under "IMPORT GIF", click the "IMPORT" button.
  5. Choose the GIF in the File Explorer and click "Open".
Note: The Streamer Companion App only accepts 8x8 GIF resolution.
How do I assign the emojis or GIFs to the audience interaction while streaming using the Streamer Companion App?
To assign the emojis or GIFs according to your audience's interaction using the Streamer Companion App on the Razer Seiren Emote, follow the steps below:
  1. Open the Streamer Companion App.
  2. Go to the "ALERTS" tab.
  3. Under Streamlabs or Twitch, select an "Alert".
  4. Click the toggle switch to enable the "Alert".
  5. Click the "ADD DEVICE" area.
  6. Under Razer Streaming Specific Devices, select Seiren Emote.
  7. Under "RAZER SEIREN EMOTE", click on the "Effects" dropdown box and select emojis, Chroma effects or imported GIFs.
Note: You can set the effect repetitions under "End after".