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Razer Ripsaw HD Support

What are the system requirements for Razer Ripsaw HD?
PC (Windows® 8 64-bit or higher) with a free USB 3.0 port
CPU [Desktop] Intel® Core™ i3-6100 (or higher)
[Laptop] Intel® Core™ i7-4810MQ (or higher)
GPU: [Desktop] NVIDIA® GeForce® GTX 660 (or higher)
[Laptop] NVIDIA® GeForce® GTX 870M (or higher)
Memory: 4 GB minimum (8 GB recommended)
What are the Technical Specifications of the Razer Ripsaw HD?
Max Capture Resolution: Uncompressed 1080p at 60 fps
Interface: USB 3.0 only
Video Input: Digital – HDMI 2.0
Audio Input: Digital – HDMI
Audio Mix-in Input: 3.5 mm Mic-in / 3.5 mm Aux-in
Video Output: HDMI 2.0
Maximum Supported Pass-Through Resolutions: 2160p60
Other Supported Resolutions: 2160p at 60 fps
1440p at 30 fps
1080p at 60 fps
720p at 60 fps
480p at 60 fps
Where can I find the serial number on my Razer Ripsaw HD?
The serial number can be found at the bottom of the unit.
How do I connect the Razer Ripsaw HD to my PC and gaming console to record my console gameplay?
To record or stream your gameplay from your gaming console or separate gaming PC, please follow the steps below:
  1. Connect the included HDMI cable from the HDMI port of your PC or gaming console to the HDMI input port of the Razer Ripsaw HD.
  2. Connect an HDMI cable (not included) from the HDTV or monitor to the HDMI pass-through port of the Razer Ripsaw HD.
  3. Connect the included USB 3.0 Type-C to Type-A cable from the USB 3.0 port of your recording PC to the Type C port of the Razer Ripsaw HD. The status indicator of your Razer Ripsaw HD will light up to indicate that it is now powered on.
  4. If you want to add audio commentary to your streams, simply connect a microphone to the microphone input port.
  5. Connect an analog audio output device (such as a headphone) to the headphone port. This will allow you to listen to all audio being captured or streamed by the Razer Ripsaw HD at the same time.

For illustrations, you can check the online master guide here.

How do I record my game audio using the Razer Ripsaw HD game capture card?

To record audio using the Razer Ripsaw HD via OBS, please follow the steps below:

  1. Ensure that your setup is correct, please see How do I set up my Razer Ripsaw HD?
  2. For PC, set your playback audio device to Ripsaw HD. For console, set the audio output to HDMI.
  3. On OBS, add an Audio Input Capture device.
  4. In the Create/Select source window, select “Create New” and click “OK”.
  5. In the Properties window, select “Microphone (Razer Ripsaw HD HDMI)” and click “OK”.
  6. You should now be able to record your game audio. You can confirm that OBS is receiving audio when you see the green bars under “Audio Input Capture”. To monitor or to hear the audio through your streaming PC, open the “Advanced Audio Properties” by clicking on the cog icon in the Mixer section.
  7. In the “Advanced Audio Properties” window, select “Monitor and Output” for the “Audio Monitoring” section for the “Audio Input Capture” to be able to both monitor and record/stream your game audio.
When I use screen capture/streaming software like OBS, XSplit, etc. and select Razer Ripsaw HD as a capture source, I only see a black screen. How do I fix it?
"First, make sure that the source is connected to the correct port. If you are capturing a game from your gaming console, make sure that the HDMI cable is plugged into the output HDMI port of the game console and HDMI input port on the Razer Ripsaw HD capture card.
When using screen capture software on a laptop or multi-GPU system, you may run into issues in some capture types. Please make sure that the appropriate application services are run using the same GPU as the game/program being captured. Please refer to the links below for more details on specific software:
OBS: https://obsproject.com/wiki/Laptop-Troubleshooting
XSplit: https://www.xsplit.com/broadcaster/faq/faq-blank-video
When I use Razer Ripsaw HD with my PS4 console to capture my gameplay, I only see a black screen. How do I fix this?
Please ensure all your cable connections are correct. Then disable HDCP on the PS4. To do that, on your PS4, go to Settings > System and navigate to "Enable HDCP" and uncheck the box.
What resolutions are supported by the Razer Ripsaw HD capture card?
The Razer Ripsaw HD can record up to 1080p resolution at 60 frames per second. It can also pass-through up to 2160p resolution at 60 frames per second. Other support resolutions are 1080p, 1080i, 720p, 576p, 576i, 480p, and 480i.
I lost the USB cable that came with the Razer Ripsaw HD, can I use a generic USB Type-C cable?
It is recommended to use the cable that came with the box. However, a good quality USB-C cable that is able to support data may work.
Is the Razer Ripsaw HD supported by Synapse 3?
Yes, it is supported by Synapse 3.
Can I use the Razer Ripsaw HD on a Mac computer?
No, the Ripsaw HD only supports Windows 8 64-bit (or higher).
What comes in the box of the Razer Ripsaw HD?
The following items are included in the box of the Razer Ripsaw HD:
  • Razer Ripsaw HD game capture card
  • USB 3.0 Type-C to Type-A cable
  • HDMI cable
  • 3.5 mm audio cable
  • Important Product Information Guide
How long are the HDMI and USB cables that come with the Razer Ripsaw HD?
The HDMI and USB cables are 2 meters (6+ feet) long.
What streaming software are supported by the Razer Ripsaw HD?
We recommend that you use Xsplit or OBS with the Ripsaw HD.
How can I stream audio from my game through the Ripsaw HD to my streaming PC, as well as pick it up on my headset?
We recommend using a digital audio splitter like VoiceMeeter which is really easy to use Voicemeeter - it essentially sends audio both to your Ripsaw and headset/speakers. You can visit the site at https://www.vb-audio.com/Voicemeeter/index.htm
This is available as a feature in OBS as well.
If I use a converter, will the Razer RipsawHD work with a monitor using a DisplayPort input?
HDMI and DisplayPort standards were designed differently and have different protocols and requirements. As such, HDMI sources will not be able to drive monitors via DisplayPort using a passive converter. While the configuration is theoretically possible using the correct active converter, it is not one that the Razer RipsawHD is designed for.
Can I use the Razer Ripsaw HD with my 144Hz gaming monitor?
Yes, but the streamed and passthrough output will be capped at 60Hz.
Can I buy a longer HDMI cable for the Razer Ripsaw HD?
Yes, if needed you can use longer HDMI cables that are purchased from third party providers. Be sure to get a quality cable as Razer cannot be responsible for overall performance if the enclosed cable is not used.
My Razer Ripsaw HD is not displaying smooth video feed in my streaming system.?
Please ensure your gaming PC’s graphics card is configured to output at 60 FPS.
To configure your PC to 60FPS please follow the steps below depending on your Graphic Card.
Should you need further assistance please contact the Razer Support Team at https://support.razer.com/contact-support

Intel Integrated Graphics Card
  1. Right-click desktop properties and select “Intel Graphics Settings”.
  2. Select Ripsaw HD as the display and change refresh rate to 60p Hz.
  3. Click on “Apply” to save changes.

Nvidia Graphics Card
  1. Right-click desktop properties and select “Nvidia Display Settings”.
  2. Navigate to Display and Select “Change resolution”.
  3. Select Ripsaw HD as the display you would like to change.
  4. Set the Refresh rate to 60Hz.
  5. Click on “Apply” to save changes.

AMD Graphics Card
  1. Choose Ripsaw HD as the display.
  2. Click on “Display adapter properties for Display”.
  3. Navigate to monitor tab.
  4. Select the refresh rate to 60 Hz.
  5. Click “Apply” to save changes.
Why can’t I select 1440p on my Xbox One when using Ripsaw HD as a pass-through device?
Ripsaw HD can only support 1440p resolution at 30 fps and Xbox One does not support 1440p at 30fps. In this case, the resolution is downscaled to 1080p at 60 fps.