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Common Questions

Where can I find the USB dongle for my Razer ManO'War?

The USB dongle for the Razer Man O'War can be found in its convenient storage location, in the headset.

What operating system is compatible with Razer ManO’War?

The wireless headset is compatible with computers running Windows Vista and higher, Mac running OS X 10.9 and higher as well as the PlayStation® 4.

Note: Only Spectrum Cycling lighting effect and 2.0 stereo audio output are available on the PlayStation® 4, other features such as quick action controls on the ear cups and Razer Surround aren’t available.

Can I listen to both my standard stereo headset and my Razer ManO’War at the same time?

No. Once the USB connection to the Razer ManO’War is established, it will function as the default audio output for your computer. Some software, however, allows you to switch the audio output on the fly, but you will not be able to listen to the same source material through both a standard headset and the Razer ManO’War at the same time.

How do I check that my game is outputting 5.1 or 7.1 audio?

Please go to the game menu and select the audio options tab. From there, select the 5.1 or 7.1 channel option. Audio selections will vary from game to game and some games may not offer a 5.1 or 7.1 audio option.

Troubleshooting

Why am I experiencing interference resulting in a shorter operating range and noticeable audio quality degradation when I use the Razer ManO’War simultaneously with a USB 3.0 enabled device in close proximity?

This is a broad-based known issue with the implementation of USB 3.0 and documented by Intel. You may use the included extension dock to separate your USB 3.0 and transceiver with as much distance as possible.

If your computer has a choice of USB 2.0 connectors, use the one on the opposite side of the computer away from the USB 3.0 connector and position your transceiver as close as possible to the Razer ManO’War.

Why am I hearing myself speak on the headset? Can I turn it off?

Your ManO’War has a built-in feature called Mic monitor that allows you to hear your own voice via a feedback loop, designed specifically to help gamers avoid repeating themselves or shouting unnecessarily into the mic for fear that their teammates won’t be able to hear them. You may configure the volume of the mic monitor in Razer Synapse.

The default setting for the mic monitor for the Razer ManO’War is set to OFF. For some Razer ManO’War units, the mic monitor is set to ON by default. What can I do?

Contact Customer Support to get a firmware update in case you would like to change to the default “OFF” behavior.

Chroma SDK supported game does not display lighting effects on my Chroma devices. How do I fix this?

To display the Chroma SDK effects on your Chroma devices, ensure that you have the latest MS Windows hotfix, Update for Universal C Runtime in Windows installed.

I am not able to turn on Chroma Apps in Synapse. How do I fix this?

To display the Chroma SDK effects on your Chroma devices, please ensure that you have the latest MS Windows hotfix, Update for Universal C Runtime in Windows installed.

Why is the Razer ManO’War microphone not transmitting my voice and/or not producing sound?

Ensure that the microphone is not muted in your operating system and that the Razer ManO’War is selected as the default recording device in the Audio Control Panel or in the Software Microphone Options.

Why can’t I hear surround sound on the Razer ManO’War?

The surround sound feature on the Razer ManO’War is activated in Synapse 2.0.