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Razer Kraken Mobile Support

Common Questions

How is the Kraken Mobile different from the other Kraken versions?

The main difference is the detachable in-line microphone and remote cable which is certified for Apple iOS. A separate cable made especially for Android users will be released via RazerStore later this year. The Kraken mobile also comes in 6 Neon colors. Apart from those, the Kraken Mobile still retains the same popular features from the rest of Kraken series – lightweight comfort, portability, durability & 40mm neodymium drivers

Which devices are compatible with the Kraken Mobile?

The Kraken Mobile will work with any device supporting a 4-pin 3.5mm combined audio/microphone jack. This includes desktop and laptop computers. However, the built-in remote is designed to work only with iOS devices. Functionality may vary if used with other brands or products.

What functions can I perform on iOS devices with Kraken Mobile?




Single Press

Increase Audio Volume




Decrease Audio Volume



Single Press

Play/Pause audio playback

Accept incoming call or end current call

Double Press

Next track

Hold call and accept second incoming call. Press the button again to return to the previous call.

Triple Press

Previous track

Press and hold

Decline an incoming call


Will the Kraken Mobile’s iOS cable work if I use it with an Android phone or computer?

Yes, it will work in terms of basic functionality for audio and microphone; the pick- up call button, as well as volume button. Performance may vary across devices. The cable will also work fine on a PC.

How do I clean my Razer Kraken Mobile?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

  • To clean the body of your Razer headset, gently wipe it with a monitor wipe.
  • Do not scrub the surface of your Razer headset.
  • When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can cause damage to your headset.

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