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Razer Adaro Wireless Support

Troubleshooting FAQs

How do I clean my Razer Adaro Wireless?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes.

  • To clean the body of your Razer headset, gently wipe it with a monitor wipe.
  • Do not scrub the surface of your Razer headset.
  • When cleaning the earpads, make sure that the earcup and speaker do not get wet, as this can cause damage to your headset.

Why do I not have sound on my Razer Adaro Wireless headphones?

Check the volume level of both your audio source and your headphones. If your headphones are paired to your computer, check that the correct playback device is selected in your audio settings.

What should I do if my Razer Adaro Wireless headphones cannot be paired to my audio device?

Check the following:

  • Noth the headphones and audio device should be on.
  • Bluetooth pairing mode should be enabled on the headphones.
  • Bluetooth is enabled on the audio device.
  • Battery indicator of your headphones to ensure that there is enough battery life.

Connect the headphones to another audio source. If the problem persists, contact Customer Support.

One of the features of my Razer Product does not work. How do I fix this?

If you’re unable to find an FAQ article that helps resolve the issue, contact Customer Support. User guides and product manuals are also available on the Support page.

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