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Razer Adaro In Ear Support

Common Questions

What are ear tips and bi-flanges?

The Razer Adaro In-Ear’s silicon ear-tips are designed to fit snugly into your ear to keep music in your ear and at the same time keeping external sound out. Included in the packaging are ear-tips in 3 different sizes to ensure that you have the perfect fit for you Razer Adaro In-Ear earphones.

Also included are bi-flanged ear-tips that offer the optimal amount of comfort and sound isolation through an additional silicon flap. A bi-flanged ear-tip creates a second layer of sealing, providing better sound isolation and fit over single-flap ear-tips.

What accessories are included with the Razer Adaro In-Ear?

The Razer Adaro In-Ear comes out of the box with a carrying pouch, small, medium and large ear tips and a pair of bi-flanges.

Troubleshooting

One of the speakers in my earbuds will not work or one side plays louder than the other. How do I fix this?

First, confirm the issue is with the headset itself and not your audio source. Do this by simply trying the headset using a different source and see if the issue is still there.

Because earbuds come in direct contact with your ears, wax can sometimes build up and cause issues with the audio quality and output levels. To clean your earbuds, remove any silicone tips that are installed and take a soft cloth that is lightly saturated with warm water. Carefully wipe down the earbuds. Be careful not to allow the liquid to penetrate the actual speaker. If desired, the silicone tips can also be cleaned in the same manner.

Should you still have issues you can contact Customer Support for further assistance.

How do I clean the earbuds on my headphones?

Remove any attached silicon tips. Take a soft cloth that is lightly saturated with warm water and carefully wipe down the earbuds. Be careful not to allow the liquid to penetrate the actual speaker. The silicone tips and cords can be cleaned the same way and allowed to dry before reinstalling.

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