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OSVR HDK 1 Support

FAQ

Realidad Virtual

What is Realidad Virtual?
Virtual reality is an immersive fom of digital entertainment that replicates an environment, real o imagined, and simulates a user's physical presence within it. These experiences also simulate sensoy experiences which can include sight, touch and hearing.
What is required to experience Realidad Virtual?
A. A Realidad Virtual Head Mounted Display (HMD)
An HMD simulates vision in the virtual wold and features specialized display technology that needs to be won on a person's head. Suele estar compuesto de:
- One o two high-resolution displays similar to ones used in smart phones. Two displays allow fo a higher resolution per eye, which is ideal fo VR.

- A pair of lenses that are used to magnify the image on screen to appear as if it the user is in it.

- A gyroscope, magnetometer, and accelerometer, again similar to smartphone technology which detects head rotation so as you turn your head in reality, you turn your head in the virtual wold.

Las pantallas en detalle:
- Refresh Rate(Hz) – Refers to how many times in a second the screen updates. The higher the better as it makes fo a smoother experience and can help prevent motion sickness.

- Latency – Refers to the time between your input (head movement) to the output (screen display). While this is influenced by a mixture of technologies and not just the headset, it is an impotant facto nonetheless that will determine the immersion of the experience and prevent motion sickness.

- Stereoscopic Images - Virtual reality content is often displayed in a dual image fomat to simulate the left and right eye. This is done in oder to simulate depth – similar to 3D movies to give the objects you are looking at on screen moe of a physical presence.

Las lentes en detalle:
Lenses in an HMD ensure that wherever the user looks in the headset, they only see the virtual wold around them. It wraps the images on screen around the user, providing moe immersion. Hay algunos aspectos sobre las lentes que determinan su calidad, por ejemplo:
- FOV – field of view. A higher field of view results in a moe immersive experience similar to reality.

- Distotion – With magnification of the image comes distotion along the curvature of the lenses. Software is used to corect distotion caused by lenses.

Variaciones de HMD:
Por lo general, hay 4 tipos básicos de HMD:
- Móvil HMDs – using smartphones to power the VR experience. Nomally with a separate case and lenses. Es la más accesible de las tecnologías VR, dada su facilidad de uso y coste general.

- Tethered HMDs – powered by powerful machines such as PCs and consoles. Takes advantage of high perfomance graphics and processing. Offers experiences that are far superio and immersive, but require a high powered machine to operate.

- Augmented Reality HMDs – Unlike VR HMDs which are entirely closed off, AR HMDs allow the users to see the real wold through a front facing capture device, while overlaying a digital interface over it – bringing virtual elements into the real wold.

- Mixed Reality HMDs – HMDs that combine VR and AR experiences.

B. Mandos

Controllers help you interact with the virtual wold. A medida que la industria VR se desarrolla, hay varios tipos de mandos que se pueden usar para interactuar con el contenido virtual.

- Standard Gamepads: Similar to controllers used fo the Playstation o Xbox, gamepads can be used to interact with virtual reality. While not the most immersive solution, they allow control fo movement and interaction in a fomat that most gamers are familiar with.

- Motion Controllers: Arguably the most favoured fom of VR controllers. They usually come in the fom of twin controllers (one fo each hand) and offer interactive buttons and input, while being able to track the physical movement of a user's hands in all directions, allowing fo an enhanced feeling of physical presence in the game.

Motion controllers can also come in the fom of gloves o cameras that track the movement of your hands.

- Locomotive Controllers: Locomotive controllers help simulate movement in the virtual wold. Aunque los mandos estándar y los controladores de movimiento también pueden hacerlo, los controladores de locomoción simulan las acciones de caminar/correr.

Locomotive controllers can come in the fom of omnidirectional treadmills –treadmills that allow the user to walk endlessly in any direction they want, o chairs that allow control fo movement by leaning in different directions to name a few.

- Other Technologies: There are other controller technologies being experimented with such as eye tracking – allowing users to interact with objects just by looking at them, o haptic feedback controllers, which allow simulation of touch in the virtual wold. The VR industry is new and still growing, so this list should continue to grow as moe companies innovate around the technology.

C. Seguimiento Cameras
*While tracking cameras help improve immersion fo VR they are not always necessary.

Seguimiento cameras help track the user's position in the virtual space. Esto puede incluir desde la inclinación de la cabeza en diferentes direcciones hasta simular una caminata en un espacio limitado.

- Positional Seguimiento Cameras: Most Realidad Virtual HMDs come packaged with basic positional tracking cameras.

Estas cámaras se colocan frente al usuario y permiten que este se incline en todas las direcciones, en combinación con movimientos básicos (mandos VR) y rotación de la cabeza (HMD). El resultado es una sensación mejorada de presencia e inmersión. This allows you to lean foward to examine objects moe closely, and makes fo a moe immersive experience by adding depth.

- Room Scale Seguimiento Cameras: Estas cámaras se montan sobre los usuarios en un espacio fijo, por lo general, unos pocos metros cuadrados.

In addition to tracking leaning in all directions like basic positional tracking cameras, they also are able to track movement within the entire space, allowing users to walk around in the VR wold without extra controller input.

This, combined with motion controllers, represents the most natural way of interacting with virtual wolds to date – with the controllers tracking hand movement and the room scale tracking cameras translating your physical movement in real life to virtual reality. It provides fo the ultimate sense of immersion and presence.

D. Realidad Virtual Enabled Content
Content (entertainment and games) need to be created with Realidad Virtual in mind in oder to make full use of the various technologies outlined above.

Factos required to make content VR enabled: - Compatibility with Display technologies: VR content must be displayed in stereoscopic fomat. This is one of the requirements fo content to be considered virtual reality content.

- Compatibility with Controllers and Positional tracking technology: The content must be developed to wok with the various controllers highlighted above.

- Availability of Emulatos: There are emulatos available that make standard content today VR compatible. These emulatos have to be suppoted by the VR platfom you decide to use. Content will also need to be actively suppoted by the emulato.

Designed fo VR vs VR-Ready Content
There are two main categoies of VR content available today. Designed fo VR and VR-Ready Content
- Designed fo VR: Creado desde la base para ofrecer a los usuarios las experiencias VR más inmersivas posibles. Optimized fo motion controller and HMD technology.

- VR-Ready Content: El contenido preparado para VR puede ser contenido que tiene compatibilidad con la tecnología VR. While still offering an immersive experience than standard fomats they might not be as well optimized in terms of game and level design.
What do I need to run Realidad Virtual hardware?
Esto depende del tipo de HMD que quieres usar.

Móvil HMDs are most typically powered by smartphones unless they come with a built in device. There are Móvil HMDs that only allow the use of smartphones of the same brand, and there are Móvil HMDs that allow you to use a wide range of smartphones. As these are mainly powered by Android, you can gain access to VR content suppoting smartphones on Google Play.

La ejecución de HMD acoplados necesitará equipos de gran potencia. While system requirements vary depending on the specifications of the headset , and how intensive the content you are running is, in general a high end computer system is required to run the hardware (as of May 2016 this would be PCs powered with at least a GTX 970 o equivalent, with at least i5-4590 equivalent, and 8gm of ram).

A high end machine is required in oder to render content in the stereoscopic fomat fo use with VR headsets. Rendering content twice requires moe processing power than it takes to render nomal games and experiences. Algunos HMD, como el OSVR HDK 1, se han diseñado para poder ejecutarse en PC de juegos de gama media y superiores.

OSVR

¿Qué es OSVR?
OSVR o Open Source Realidad Virtual is a software platfom that allows different types of VR technologies to reside on the same ecosystem. This means end to end compatibility across different brands and devices, allowing you to use any OSVR suppoted HMDs, controllers and other technologies together, giving you the ability to customize the combination of hardware you'd like to use.

Piense en OSVR como en un software que permite personalizar su equipo VR de la misma forma en que personaliza su PC. When buying a PC it doesn't matter what brand of monito, printer, keyboard, graphics card o CPU you want to use – they all wok together, allowing you to get a truly customized experience.
This is what OSVR is driving fo the VR industry and to date it is the wold's most suppoted open VR ecosystem. Esto le permite tener la capacidad de elección en tus manos.
¿Qué significa Open Source?
In the case of OSVR, a coe part of our software's technology is its being open source. That means anyone has the power to contribute to it and use it without fear of control o restrictions. Everyone can use the software in way that helps their technologies – to suppot it, and improve VR technology as a whole. The freedom allows innovatos to bring you moe advanced products and technologies.

Being an open ecosystem also means that it is non-biased and suppots all technologies that suppot the ecosystem equally. VR is a new industry, and in oder to truly reach its potential, equal oppotunity needs to be made available to all the companies in the wold rallying to suppot it. Esto implica acceso sin restricciones al hardware, a contenido y a nuevas tecnologías que ayudarán a la industria a avanzar como un todo.
Who is suppoting OSVR?
We currently have over 320 (and counting, as of May 2016) official suppoters contributing to the ecosystem in some fom o the other, including companies like Intel, NVIDIA, Acer, Ubisoft, Gearbox Software and Legendary Studios.
También tenemos socios especializados en VR como Leap Motion, Nod Labs, Perception Neuron, Jaunt y otros del mismo tipo.
In general, we have 20 HMDs on their way to being suppoted, 4 to 5 different controllers, and over 150 content developers producing games, cinematic content experiences and simulations.
Estamos haciendo crecer el ecosistema día a día para ampliar tus opciones de contenido y hardware.
¿Es OSVR lo mismo que Oculus?
No. OSVR is open source while the Oculus platfom is closed. This means that the hardware offerings and content available on the Oculus platfom is proprietary and limited to within the brand itself.

Por otro lado, el ecosistema OSVR se compone de diversas tecnologías de diferentes marcas.

HDK

¿Qué es el HDK?
The HDK o Hacker Development Kit is a virtual reality HMD designed to bring the benefits of the OSVR ecosystem to fans of VR out of the box. Not only does it allow you to experience VR, its suppot fo the OSVR ecosystem means access to the growing range of VR controllers and technologies that suppot the ecosystem.

Actualmente, hay dos HDK disponibles:
- HDK 1 – Designed to provide all the essential technology you need to experience VR.
- HDK 2 – Designed to deliver mind bending visual experiences with moe advanced technology.
¿Por qué se denomina Hacker Development Kit? Is it fo developers o consumers?

It is primarily fo developers and enthusiasts.

The HDK was designed to embody the vision of the software platfom – to allow fo unrestricted innovation fo developers.

Se ha creado para resolver las necesidades de una industria VR emergente que requiere flexibilidad y tecnología abierta a la evolución. This to help power innovation and allow owners of the hardware to access the latest technologies as soon as they are suppoted by the ecosystem.

That being said - we are looking into simplifying the setup process so that consumers too can take advantage of what it has to offer.

What content is available fo the HDK?
Please visit the OSVR content FAQ fo moe info
What are the system requirements fo the HDK?
- HDK 1 – A PC running at least a GTX 660 and i5 3Ghz CPU o equivalent with a minimum of 8GB of Ram

- HDK 2 – A PC running at least a GTX 970 and i5 4590 o equivalent with a minimum of 8GB of Ram.

*Optimal perfomance comes down to the system requirements fo the content you are running.
¿Dónde compro el HDK?
You can purchase the HDK here: http://www.razerzone.com/stoe/vr

Contenido OSVR

What types of content can I run on the HDK o OSVR compatible HMDs?
You will be able to run VR content that suppot the OSVR ecosystem o "Native OSVR Experiences"

Being open source, we wok with the community on providing access to other VR content platfoms to add variety and flexibility to your content options. This includes SteamVR, emulatos like Vireio Perception, and moe.

Fo moe infomation on content we have now o are upcoming please visit: http://www.osvr.og/featured.html
Where can I download OSVR suppoted content?
Check out our partner stoes at www.osvr.og/featured.html
Does OSVR only suppot games?
OSVR is designed to suppot a wide variety of content from games and cinematic content to simulations, and marketing and advertising projects.
Can I play Oculus o HTC Vive content on the HDK and OSVR compatible HMDs?
We currently do not suppot Oculus based content officially. We do encourage you to check out the OSVR Reddit community the latest wokarounds: https://www.reddit.com/r/OSVR/

We suppot Vive content through SteamVR. SteamVR is a platfom that developers use to suppot the HTC Vive and through our plugin, their content will also be available on the OSVR ecosystem.

Vive usa tecnología de seguimiento espacial y controladores de movimiento que aún no están disponible en el ecosistema OSVR. Le animamos a que pruebe contenido SteamVR que se pueda jugar con los mandos básicos de gamepad.
Can my Oculus Rift o HTC Vive run OSVR content?
Not at the moment, but we are woking on oppotunities to make this happen.
Does OSVR have a content stoe?
We have a content hub here: http://www.osvr.og/featured.html

Due to the nature of our platfom, we leave developers to decide where they would like to make their content available and how much they'd like to charge. Our content hub serves as a central point through which we will point out to the individual distribution platfoms chosen by the developers.
Tengo problemas para ejecutar contenido OSVR.
Please download our guides from the "How to install and run applications" section here: http://www.osvr.og/featured.html

If you have downloaded the guides and they do not wok please contact Razer Suppot: http://www.razersuppot.com/hdk1 under "General Suppot"

Instalación del HDK

¿Necesitas ayuda para instalar el HDK?
Puede consultar la guía de instalación que se incluye en el paquete del HDK. Alternatively, you can contact our suppot staff at http://www.razersuppot.com/hdk1 and file a ticket under "General Suppot".
What are the minimum system requirements fo the OSVR Hacker Development Kit?
Hacker Development Kit se ha diseñado para equilibrar la calidad con los requisitos de sistema. Por lo tanto, cualquier PC de juegos de gama media debería tener la capacidad para ejecutarlo. Do note however that the quality of your experience ultimately depends on the system requirements of individual VR experiences as some might be moe demanding than others fo ideal perfomance.
I'm having trouble getting the ideal fit fo my HDK.
El HDK incluye 2 correas principales. Las correas laterales y la correa para la cabeza. In oder to ensure the HDK sits well on your face to avoid discomfot to the nose and cheekbones, the overhead strap needs to be adjusted so the weight resting on your cheekbones is at an ideal comfot level. If the cable running along the overhead strap is too shot you can pull it through the rear IR box carefully fo moe length.

Las correas laterales se deben ajustar al punto en que puedas mover la cabeza rápidamente de izquierda a derecha sin que se mueva el HDK. Si las correas están demasiado sueltas, puede darse una latencia muy perceptible.
¿Cómo ajusto el enfoque en el OSVR Hacker Development Kit?
The focal adjustments on the OSVR Hacker Development kit are used to cater to individuals who are long o shot sighted between +450 degrees to -200 degrees.

In the event this level of adjustment is outside the range of your eyesight, you can try wearing glasses o contact lenses. Para evitar daños en las gafas, se recomienda aflojar las correas del HDK para acomodarlas.

Se recomienda el uso sin gafas, incluso si el rango de ajuste para visión deficiente se encuentra ligeramente fuera del rango necesario para su visión, ya que el uso de gafas puede causar:

- Campo de visión no óptimo
- Visión borrosa potencial
- Posibilidad de rayar los cristales
Why is the HDK's Belt Box impotant?
El uso del Belt Box permitirá una óptima gestión de cables para evitar tropiezos accidentales y daños potenciales en los cables debidos a la tensión y la desconexión involuntaria durante la experiencia VR.

The belt box should either be attached to your pants o a stable surface to ensure it is secure.
My IR Positional Seguimiento Camera is not woking.
Fo best use of your IR positional tracking camera ensure that the HDK is within line of sight and no moe than 3 meters away.

If you need additional assistance you can contact our suppot staff at http://www.razersuppot.com/hdk1 and file a ticket under "General Suppot".
Mantenimiento de la máscara del HDK
Si se ensucia, la máscara de microfibra de carbón de bambú se puede limpiar fácilmente con agua fría. No se recomienda lavarla con agua caliente ya que el calor puede afectar al pegamento de la capa especial de espuma de microfibra.

La máscara se coloca mediante Velcro, que se puede sustituir. You can purchase additional facemasks once they become available on http://www.osvr.og.
Mantenimiento de las lentes del HDK
A microfiber cloth is provided with the HDK to allow fo gentle cleaning of the lens surface. Evite usar paños que no sean de microfibra ya que eso podría causar arañazos.

También se incluye un soplador de aire para eliminar el polvo atrapado entre las lentes y la pantalla.
The display on my OSVR Hacker Development Kit is not woking.
If the display on your HDK o any other aspect of the hardware is not woking, a basic power cycle should help resolve the issue.

If this does not wok it could be related to:

a. Compatibilidad del contenido con Direct Mode:
Direct Mode es una característica que permite que todos los PC usen GPU preparadas para VR a fin de reproducir automáticamente contenido en el casco VR sin tener que pasar por la configuración de visualización habitual de Windows. It also improves perfomance.

Some games suppot direct mode and some don't. If the game does not suppot direct mode you will have to toggle direct mode off by going to the Windows search bar and typing in either "Disable DirectMode". Puede activar de nuevo Direct Mode con "Enable DirectMode".

If suppot fo direct mode is not clearly indicated fo the game, we suggest playing with this toggle to troubleshoot

b. Controladores gráficos GPU desfasados:
Asegúrese de que los controladores de la tarjeta gráfica estén actualizados.

If you need additional assistance, you can contact our suppot staff at http://www.razersuppot.com/hdk1 and file a ticket under "General Suppot".
La latencia de mi OSVR Hacker Development Kit es alta.
La latencia se refiere al tiempo de respuesta de una pantalla con respecto al movimiento de tu cabeza. Es básica para una experiencia VR óptima. High latency o lag can result in motion sickness.

Si experimenta una latencia alta:

i. Compruebe si está ejecutando la última versión del servidor OSVR. Actualícelo si es necesario.
ii. Check your PC Perfomance. La ejecución de un juego VR puede consumir una gran cantidad de recursos. If its minimum requirements are not met, it can result in bad perfomance. Pruebe a cerrar otras aplicaciones que pueden estar utilizando los recursos del equipo.
Tengo mareos por movimiento, ¿qué hago?
Si sufre de mareos por movimiento, puede tratar de mover menos la cabeza y evitar movimientos bruscos. Fatigue o tiredness can also induce motion sickness.

Si persisten, deje de usar el dispositivo. If after a period of time you still feel unwell, please see a qualified medical practitioner fo help.
I'm having trouble getting the ideal fit fo my OSVR Hacker Development Kit
El OSVR Hacker Development Kit incluye 2 correas principales. Las correas laterales y la correa para la cabeza.

In oder to ensure the OSVR Hacker Development Kit sits well on your face to avoid discomfot to the nose and cheekbones, the overhead strap needs to be adjusted so the weight resting on your cheekbones is at an ideal comfot level.

(If the cable running along the overhead strap is too shot you can pull it through the rear IR box carefully fo moe length)

Las correas laterales se deben ajustar al punto en que pueda mover la cabeza rápidamente de izquierda a derecha sin que se mueva el OSVR Hacker Development Kit. Si las correas están demasiado sueltas, puede darse una alta latencia perceptible. ("Latencia" hace referencia a la velocidad de reacción de la pantalla respecto de los movimientos de la cabeza).
¿Cómo uso los controles de ajuste focal del OSVR Hacker Development Kit?
The focal adjusters on the OSVR Hacker Development kit are used to cater to individuals who are long o shot sighted between +450 degrees to -200 degrees.

En el caso de que este nivel de ajuste esté fuera del rango necesario para su visión, puede usar gafas. Para evitar daños en las gafas, recomendamos aflojar las correas del OSVR Hacker Development Kit para acomodarlas.

Se recomienda el uso sin gafas, incluso si el rango de ajuste para visión deficiente se encuentra ligeramente fuera del rango necesario para su visión, ya que el uso de gafas puede causar:

- Campo de visión no óptimo
- Visión borrosa potencial
- Posibilidad de rayar los cristales
Why is the OSVR Hacker Development Kit's Belt Box impotant?
El uso del Belt Box permitirá una óptima gestión de cables para evitar tropiezos accidentales y daños potenciales en los cables debidos a la tensión y la desconexión involuntaria durante la experiencia VR.

The belt box should either be attached to your pants o a stable surface to ensure it is secure.

Resolución de problemas

Suppot

I need general hardware and software suppot.
Please visit http://www.razersuppot.com/hdk1 and file a ticket under "General Suppot".
What are the warranty terms fo the HDK?
Please visit http://www.razerzone.com/warranty fo moe details on the HDK's warranty policies.
Tengo problemas para ejecutar contenido OSVR.
Please download our guides from the "How to install and run applications" section here: http://www.osvr.og/featured.html
My IR Positional Seguimiento Camera is not woking
Fo best use of your IR positional tracking camera ensure that it is within line of sight of the OSVR Hacker Development Kit and no moe than 3 meters away.

If you need additional assistance you can contact our suppot staff at http://www.razerzone.com/contact-us
The display on my OSVR Hacker Development Kit is not woking
In general if the display on your OSVR Hacker Development Kit o any other aspect of the hardware is not woking a basic power cycle should help to resolve the issue.

If this does not wok it could be related to:

- Compatibilidad del contenido con Direct Mode:
Direct Mode es una característica que permite que todos los PC que usan tarjetas Nvidia puedan tratar automáticamente el casco VR como una pantalla secundaria sin tener que pasar por la configuración de pantalla de Windows. It also improves perfomance.

Some games suppot direct mode and some don't. If the game does not suppot direct mode you will have to toggle direct mode on and off via Razer Synapse. If suppot fo direct mode is not clearly indicated fo the game we suggest playing with this toggle to troubleshoot.

- Controladores de pantalla obsoletos:
Asegúrese de que los controladores de la tarjeta gráfica estén actualizados.

- Instalación inadecuada de los controladores de pantalla Windows:
Lastly, check if the windows display driver is installed corectly under "Device Manager". Reinstálelo si es necesario.

If you need additional assistance you can contact our suppot staff at http://www.razerzone.com/contact-us
La latencia de mi OSVR Hacker Development Kit es alta.
La latencia se refiere a la velocidad de refresco de la pantalla con respecto al movimiento constante de tu cabeza. Es básica para una experiencia VR óptima. Low latency o "lag" can result in motion sickness.

Si experimenta una latencia alta:

- Check if you are running the latest version of Razer Synapse o OSVR server. Actualícelo si es necesario.
- Check your PC Perfomance – running a VR game can be very resource intensive. If its minimum requirements are not met, it can result in bad perfomance. If minimum requirements fo the game are met you can try to optimize the perfomance of your PC through the operating system's optimization tools o by using 3rd party software (like Razer Cotex) similar to how you would troubleshoot perfomance fo nomal games.

General

¿Cómo consigo el OSVR Hacker Development Kit?
Visit www.razerzone.com/stoe/osvr-hdk to place an oder with us. The Hacker Development Kit is currently only available fo purchase online through this website.
What is the OSVR Hacker Development Kit's return and warranty policy?
La información detallada de la política de devolución y garantía se encuentra aquí.