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Razer Raiju Ultimate Support

Where can I find the latest PC driver for my Razer Raiju Ultimate so I can play Non-Steam games?
The Razer Raiju features plug and play support when playing games on Steam. For playing games on you PC outside of Steam please download the Raiju Ultimate driver here.
My Razer Raiju Ultimate has stick drift issues with my controller’s thumbsticks and /or the triggers do not register sometimes in Hair Trigger mode, what should I do?

We have a firmware updater available that can fix that issue for you! You will be required to download it to a Windows PC before you can use it to update your Razer Raiju Ultimate Edition controller. Please click here to obtain the updater and complete installation instructions.

IMPORTANT: Please note that drivers and updaters for Raiju Ultmate is intended for this specific version only and will not work with the older Raiju and Raiju Tournament Edition.

Razer Raiju Ultimate Technical Specifications
  • PS4 Pro Controller
  • Hair Trigger Mode
  • Trigger Stops
  • Mecha-Tactile Action Buttons
  • 4 Extra Multi-function buttons
  • Mode Switch
  • Ergonomic Design with Textured Rubber Back Grip
  • Mobile App Configuration
  • Bluetooth and Wired
  • 3.5mm audio jack
  • 4 Onboard Profile + 500 Cloud Profile
  • Approximate size: 104 mm / 4.1 in (Length) x 159.4 mm / 6.28 in (Width) x 65.6 mm / 2.60 in (Height)
  • Weight: 322g/0.71 lbs
  • Detachable 2 m /6.5 ft lightweight braided fiber cable with Micro-USB connector
Do I need the Raiju Mobile app in order to use the Razer Raiju Ultimate controller?
You can plug and play the Raiju Controller on a PS4 or PC with the default settings. The Raiju app is only used to configure the controller’s button mappings and vibration settings if you want to change it from the defaults.
Can I use a universal micro USB cable / charger to charge the Razer Raiju Ultimate?
The Raiju controller requires a customized Razer micro-USB cable for a secure connection and good fit. Razer does not take responsibility for any damage that occurs as a result of using an incompatible micro-USB cable.
How can I disable/remove the multi-function buttons M1/M2/M3/M4 on the Razer Raiju Ultimate?
You can unassign the button mappings of the multi-function buttons using the Raiju app. After connecting to the Raiju app, simply choose the multi-function button you wish to disable, and select "unassign" in the remapping menu.
How do I know the Razer Raiju Ultimate is charging?
When the controller is turned off and switched to Bluetooth mode, the status LED of the controller will be lit red when the controller is charging. When the controller is fully charged, the LED will turn off.
I don’t have another controller. What options do I have to be able to connect the Razer Raiju Ultimate to the PS4 over Bluetooth?

Before pairing on wireless mode, you will need another device to navigate the PS4 menu such as the following:

  • Mobile device with a Sony PS4 app installed and paired with the PS4
  • TV remote with HDMI-CEC enabled
  • PS4-compatible Keyboard and/or mouse

If you do not have any of the above, you can still use the Razer Raiju Ultimate controller in USB mode.

I cannot see the Razer Raiju Ultimate controller in the list of devices on the PS4 when I’m trying to pair.
Please ensure your Razer Raiju controller is in PS4 BT Pairing Mode.
You can also restart your PS4 and try pairing again.
How long does it take to fully charge the Razer Raiju Ultimate?
The Raiju Controller takes about 4 hours to be fully charged. In Bluetooth mode when the controller is powered off, the status LED will light up red when the controller is charging and go off when it is fully charged.
Is the Razer Raiju Ultimate Bluetooth 5 compatible?
Yes, the controller is compatible with Bluetooth 5 host devices.
How many Razer Raiju Ultimates can I connect with my PS4?
You can connect up to 4 Raiju controllers with the PS4.
How do I remove a paired Razer Raiju Ultimate from Raiju app?
You can simply cancel the reconnection to the controller in the Raiju app. Alternatively, when connected to the controller from the Raiju app, tap on the app menu and select Switch Controller.
My Razer Raiju Ultimate lags when it’s connected to the mobile app. What should I do?
When not configuring the controller, you are advised to close the Raiju app on your mobile device.
The Razer Raiju app prompts me to enable Bluetooth when Bluetooth is already on. What should I do?
Close the Raiju app, disable Bluetooth on your mobile device and enable it again.
Launch the Raiju app. If the problem persists, restart your phone and try again.
There are truncated text on the Razer Raiju app. How do I fix this?
The Raiju app has font size control to ensure that text appears correctly on the app. In certain cases, however, phones may override the font size control.
If font size on your phone is set too large for the Raiju app, they may appear truncated. We recommend that you reduce the font size on your phone such that text are not truncated on the Raiju app.
The Razer Raiju app is not displaying the right language set by my phone.
If your Raiju app is not displaying the right language set by your phone, ensure that the correct language is chosen on your phone settings, and restart your phone.
How many multi-function buttons does the Razer Raiju Ultimate controller have?
The Raiju has two(2) rear multi-function buttons and two(2) multi-function bumpers.
Does the Razer Raiju controller have an audio input/output port?
Yes, the Raiju has a 3.5mm audio port for stereo output and microphone input.
There is no audio when my headset is connected to the 3.5mm audio jack on the Razer Raiju Ultimate. What should I do?
Audio streaming through the Raiju controller only works when the controller is in wired mode and connected to the PS4/PC through USB. Ensure that you are connected to the PS4/PC through the included micro-USB cable.
If you're connected to the PS4, hold the PS button to go to Quick Menu, then ensure that the volume control for headphones is not muted, and output to Headphones is set correctly.
Does the lighting on the Razer Raiju Ultimate effect sync up with my other Razer Chroma-enabled PC peripherals?
No, the Chroma on Raiju Ultimate is designed especially for optimal console user experience. Therefore, it does not sync up with other Razer Chroma-enabled PC peripherals.
Can I record macros on the Razer Raiju Ultimate?
While you can remap any of the sixteen(16) buttons on the controller to the multi-function buttons, recording macros is not allowed on Razer Raiju Ultimate as it is designed specifically for tournament usage and complies with all tournament rules and regulations.
How many D-Pad button layouts does the Razer Raiju Ultimate have?
The Razer Raiju Ultimate comes with two(2) D-pad button layouts. A tilting and individual D-pad.
How do I change the interchangeable D-pads and thumbsticks of the Razer Raiju Ultimate?
The interchangeable D-pad and thumbsticks are attached via magnets and can simply be changed by pulling them up.
How many thumbsticks does the Razer Raiju Ultimate have?
The Razer Raiju Ultimate comes with two(2) extra thumbsticks (short convex and long concave).
When pairing the Raiju Ultimate to the PS4, I get an error message saying that the passkey might not be correct. What should I do?
In rare occasions, you may get an error message like this. When this happens, restart the controller pairing process with your PS4.
The Raiju app flickers when I change the language or font size from phone settings. What should I do?
Restarting the mobile app should solve the issue.
What version of iOS and Android does the Raiju App Support?
The Raiju App supports iOS 9 and later/Android 6.0 Marshmallow and later.
What comes out of the box of the Razer Raiju Ultimate?
Razer Raiju Ultimate Gaming Controller for PS4.
USB to Micro-USB cable
Important Product Information Guide
Tilting D-pad module
2 thumbstick modules
Carry case
I lost my D-pads, can I buy D-pads for my Razer Raiju Ultimate?
Please contact our technical support team at https://support.razer.com/contact-support to check on availablity of any spare parts
I lost my analog sticks, can I buy analog sticks for my Razer Raiju Ultimate?
Please contact our technical support team at https://support.razer.com/contact-support to check on availablity of any spare parts
What does the Razer Raiju Ultiamte Edition's Hair-Trigger Mode / Trigger Stops mean?
The Trigger stops on the Raiju TE reduce the travel distance of the two main triggers, enabling quick-firing action to deliver the competitive edge. With reduced trigger depth activation, in-game weapon fire or trigger action is executed significantly faster.
What are Mecha-Tactile action buttons on the Razer Raiju Ultimate?
The Razer Mecha-Tactile action buttons provide a unique combination of soft cushioned touch with crisp tactile feedback.
How do I change the connectivity mode on the Razer Raiju Ultimate?
The mode switch is located at the center of the Raiju's bottom side.
How do I enable Hair Trigger mode on the Razer Raiju Ultimate.
You can find the Hair-trigger mode switch on the bottom side of the Raiju between the two main triggers.
Is the Razer Raiju Ultimate supported by Razer Chroma? How do I control the Chroma lighting?
Yes, the Raiju Ultimate is supported by Chroma. Please down the Mobile App "Raiju" from the App Store and use this App to control the lighting. You can also control the chroma lighting using the lighting button to cycle between lighting effects, and lighting button + D-pad left, right to change lighting effect, and lighting button +d-pad up/down to increase/decrease brightness.
How many profiles can I save on the Razer Raiju Ultimate.
The Raiju Ultimate's onboard memory can store 4 profiles and an additional 500 profiles in the cloud when you are signed in with your Razer ID.
Where can I get the latest driver for my Raiju Ultimate controller?
Please refer to https://www.razer.com/gb-en/gaming-controllers/razer-raiju.
Can I clean the Razer Raiju Ultimate with alcohol-based solutions or other solvents?
You should not clean the Razer Raiju Ultimate with alcohol-based solutions or other solvents. Doing so may tarnish the exterior surface of the controller.
Can I use my Razer Raiju Ultimate on the PC?
Your Razer Raiju Ultimate controller is fully compatible with any computer running Windows 7 and above.
Can I use my Razer Raiju Ultimate on Steam as a PS4 controller?
Yes, the Razer Raiju Ultimate controller is recognized as a PS4 controller by default on Steam. You just have to enable “PS4 configuration support” under Steam settings to use the Razer Raiju Ultimate controller on Steam.
Can I use my Razer Raiju Ultimate on PC games outside of Steam?
Yes, you can play most of the PC games outside of Steam with the Razer Raiju Ultimate controller by installing the XInput driver here. Please restart your computer if necessary after the installation.
I have installed the Xinput drivers from the Razer Website, how do I restore PS4 controller support on Steam?
Please do the following:
  1. Open Device Manager
  2. Find "Razer Raiju Ultimate" under "Human Interface Devices"
  3. Right Click and Update Driver.
  4. Select "Browse my computer for driver software"
  5. Select "Let me pick from a list of device drivers on my computer"
  6. Choose "HID-compliant game controller" and click "Next"
  7. After the driver is updated, close the window and click "Yes" to restart your computer
Will the mobile App for the Razer Raiju Ultimate and TE work with the original Raiju?
No, the Razer Raiju mobile APP will only work with the Raiju TE and  the Raiju Ultimate.