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What Our Customers Are Saying

  • 5 out of 5 stars
    Christian and everybody involved were great! Great customer experience 100/10 if I could put that value for sure.. Thanks so much guys!
    Thobias B.
  • 5 out of 5 stars
    I had a very good experience with razer support! Very fast and comprehensive! They gave me efficient methods and provided very good support. I got the battery replacement for free and they listened to me through the whole process.
    Bruna A.
  • 5 out of 5 stars
    I spoke with Emiline today and they were absolutely fantastic. Going through customer service can sometimes be strenuous but today speaking to Emiline was an absolute joy. I hope that they are recognised for their great customer service! :)
    Rosa K.
  • 5 out of 5 stars
    This online customer service is very quick to connect, which is great because calling customer service is a pain usually, but this chat was very efficient and helpful. Camelle was also very kind and helpful to me, answered my questions that I could probably have googled :')) Thank you
    Juliette J.
  • 5 out of 5 stars
    Joshua was a fantastic support agent, having personal experience with the issue I was having, he recommended exactly what I needed to fix the issue, quickly, and kindly. The man deserves a great quarterly report.
    Noah P.
  • 5 out of 5 stars
    Jeff assisted me really well, was very patience and gave me the feeling he really wanted to provide the best solution to my problem. Eventually we managed to make Synapse work again. I really appreciated his support and I will definitely purchase more Razer products in the future because of this support! Well done Razer!
    Danny W.
  • 5 out of 5 stars
    The same goes on, my experience with your support was great. The employee has responded to information I have already provided and did not present an 0 8 15 questionnaire. She knew exactly where what information can be found, great. 10/10
    Niels H.
  • 5 out of 5 stars
    Jonas was an absolute delight to talk to. He was so helpful and reassuring in regards to my laptop. He has gone above and beyond for me and I bet he does the same for so many other customers. Please notice his hard work and give him the praise he deserves! Thank you Jonas!
    Jasmine T.
  • 5 out of 5 stars
    Camelle was friendly, prompt, understanding, and a standout customer service agent. My case is a little weird and I deeply appreciate the time Camelle spent and the understanding they gave. They have once again shown that razer is a legit company that cares about customer service and that razer stands behind their products.
    Kyle H.
  • 5 out of 5 stars
    The support was super helpful! The agent was super helpful and everything got straight to the point. Thanks for the help!
    Andrew F.