If your Razer Phone is unable to proceed with the Setup Wizard on its first bootup, this may be caused by the phone attempting to do an Over-the-air (OTA) update which contains System and application optimizations. It is a mandatory update and cannot be skipped. See the tips below:

  • The size of the OTA update is approximately 500MB. It may take quite a while to download.
  • The Razer Phone needs to be connected to a Wi-Fi or cellular network to receive an OTA update.
  • It is recommended to update via Wi-Fi.
  • If not using a Wi-Fi connection, the user may use up cellular data on their plan.