If your Razer Phone will not turn on, this may be due to a number of reasons. The most likely cause of your Razer Phone not powering on is an insufficient battery charge or a random software error that could easily be remedied by a hard reset. To determine which issue you are experiencing, follow the steps below:

  1. Plug-in the charger to the phone and check to see if the dynamic battery charging icon is showing up.

  2. If the phone does not indicate charging, ensure that you are using the adapter and cable that came with the Razer Phone as much as possible. Some third-party peripherals may not reach the specifications for the Razer Phone and such may not be able to charge the device correctly. Worse, using unrated peripherals may result in injury.

    1. Check if there is any debris blocking the charging ports and the outlet to ensure a steady power connection.

    2. Test the phone by plugging it into another power outlet or source such as a power bank.

    3. If your device’s battery was completely depleted, it may take a while for the charging indicator to display on the phone. Consider leaving the phone charging for at least an hour.

    4. If the issue persists remove the power adapter and attempt to charge the Razer Phone on a computer that has a USB-C port.

    5. If the phone charges successfully, the power adapter may be defective.

    6. If the issue persists, consider using a third-party USB-C charger. If that solves the issue, the USB-C cable may be defective.

  3. Perform a hard reset by simultaneously pressing and holding the power button and volume up button for 7 to 10 seconds.