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What Our Customers Are Saying
5 out of 5 stars
Very prompt resolution; they offered to replace the device after briefly validating purchase records. I appreciate not getting the runaround, glad they stand by their products.
Dennis R.
5 out of 5 stars
I've been a huge fan of Razer products for a long time, and with today's service it's been fortified. I have no thoughts on improvements. just singing your praises.
Coby S.
5 out of 5 stars
The support person who handled my concern was very helpful and useful. I hope chat supports are like him - clear, concise and willing to guide you through the process.
Irish M.
5 out of 5 stars
Renz, is just a wonderful person! I am amazed by the professionalism of this person, and I am really grateful for the patience and support. Please take care of this person and never let go of such a valuable asset like, Renz. Thank you, Razer Support Team, and once again thank you, Renz.
Karim K.
5 out of 5 stars
Best company i have ever bought product from and also the best customer service I have ever experienced.
Adel R.
5 out of 5 stars
I had an absolutely outstanding experience with the customer support team for my keyboard! From the moment I reached out, they were incredibly responsive, professional, and genuinely eager to help. They quickly identified the issue and provided a clear, easy-to-follow solution that worked perfectly.
What truly impressed me was how friendly and patient they were throughout the entire process — it felt like they truly cared about making sure I was happy and satisfied. You rarely see this level of dedication and care these days.
The support team went above and beyond my expectations, and thanks to them, I wouldn't hesitate to buy from this company again just because of how amazing their service is. Highly recommended
Nailik G.
5 out of 5 stars
Excellent customer service. I was well taken care of. The representative I spoke with was friendly and responsive, and went above and beyond to address my issue.
Dustin D.
5 out of 5 stars
It was the best experience i ever had. The person who was talking with me was so very kind and honest so thank you razer and all the assistance.
Juuzou S.
5 out of 5 stars
My experience today on the chat was impeccable! Jack gave clear instructions, my worries were sorted and you have a customer for life!!
Charlie P.
5 out of 5 stars
I highly recommend Razer support for helping me with my issues; the person who assisted me today is very kind and spent a lot of time with me helping me solve my problems. Thank you very much.