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    Welcome to Razer Support

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      Popular Support Videos

      • View the latest support videos
      • Find the serial, product, or part number on a Razer device
      • Connect a keyboard or mouse to a PC via Bluetooth
      • Remove and install mechanical switches on a keyboard
      • Clean your Razer peripherals

      Popular Support Topics

      • Software and Firmware Updates for Razer Peripherals
      • 7.1 Surround Sound Support & FAQs
      • Razer Synapse Login and Password Help
      • Razer Headset Pairing Utility
      • Software and Firmware Updates for Razer Systems

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      注册和保修

      • 质保常见问题
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      我的 Razer 支持

      • 更新/创建支持案例
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      在线服务

      • 获取系统恢复映像
      • 7.1 环绕声代码激活
      • 虚拟环形灯代码激活

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      What Our Customers Are Saying

      • 5 out of 5 stars
        Very prompt resolution; they offered to replace the device after briefly validating purchase records. I appreciate not getting the runaround, glad they stand by their products.
        Dennis R.
      • 5 out of 5 stars
        I've been a huge fan of Razer products for a long time, and with today's service it's been fortified. I have no thoughts on improvements. just singing your praises.
        Coby S.
      • 5 out of 5 stars
        The support person who handled my concern was very helpful and useful. I hope chat supports are like him - clear, concise and willing to guide you through the process.
        Irish M.
      • 5 out of 5 stars
        Renz, is just a wonderful person! I am amazed by the professionalism of this person, and I am really grateful for the patience and support. Please take care of this person and never let go of such a valuable asset like, Renz. Thank you, Razer Support Team, and once again thank you, Renz.
        Karim K.
      • 5 out of 5 stars
        Best company i have ever bought product from and also the best customer service I have ever experienced.
        Adel R.
      • 5 out of 5 stars
        I had an absolutely outstanding experience with the customer support team for my keyboard! From the moment I reached out, they were incredibly responsive, professional, and genuinely eager to help. They quickly identified the issue and provided a clear, easy-to-follow solution that worked perfectly.

        What truly impressed me was how friendly and patient they were throughout the entire process — it felt like they truly cared about making sure I was happy and satisfied. You rarely see this level of dedication and care these days.

        The support team went above and beyond my expectations, and thanks to them, I wouldn't hesitate to buy from this company again just because of how amazing their service is. Highly recommended
        Nailik G.
      • 5 out of 5 stars
        Excellent customer service. I was well taken care of. The representative I spoke with was friendly and responsive, and went above and beyond to address my issue.
        Dustin D.
      • 5 out of 5 stars
        It was the best experience i ever had. The person who was talking with me was so very kind and honest so thank you razer and all the assistance.
        Juuzou S.
      • 5 out of 5 stars
        My experience today on the chat was impeccable! Jack gave clear instructions, my worries were sorted and you have a customer for life!!
        Charlie P.
      • 5 out of 5 stars
        I highly recommend Razer support for helping me with my issues; the person who assisted me today is very kind and spent a lot of time with me helping me solve my problems. Thank you very much.
        Jose D.

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