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What Our Customers Are Saying

  • 5 out of 5 stars
    I was so happy that Razer decided to do a 1-1 replacement for our spoilt mouse even when the warranty period is over for a few days. This is call great customer service and customer retention! Will always look to buy back razer products!
    Vick P.
  • 5 out of 5 stars
    Service was excellent and the replacement process due to a warranty claim was smooth and superbly managed by the agents who informed me every step of the way and explained what I needed to do clearly. Service has been so good and received my replacement
    James M.
  • 5 out of 5 stars
    Razer support is definitely the best support system I've ever seen in my life. There is a support system that takes care of the situation and helps me without tiring me. I love you so much Razer Support.
    Relax Z.
  • 5 out of 5 stars
    Friendly, helpful and always happy even when something goes wrong with the products. Thank you all.
    Cat N.
  • 5 out of 5 stars
    Honestly, it's my first time with such a professional support. I am extremely happy and satisfied with the help that I got!
    Myszon D.
  • 5 out of 5 stars
    Kenneth G went above and beyond for me and my experience was top notch. I know he stayed late (after support was closed) to find a resolution for me.
    Jacob M.
  • 5 out of 5 stars
    You guys are amazing.!! Hands down.! I got my replacement unit today and thanks a lot for facilitating this despite all the odds. I have never came through a customer support so understanding and soft spoken. My faith in RAZER has been restored.
    Prashant S.
  • 5 out of 5 stars
    There is nothing to improve. Very quick respond and overall a very good service!!! Keep up the good work Razer!!!
    Anonymous
  • 5 out of 5 stars
    The entire service process was excellent, with the staff always having a lot of concern and help, in order to overcome the problem.
    David C.
  • 5 out of 5 stars
    12/10 Customer support experience. Prompt enough! More likely to buy another Razer product in future.
    Aaron Y.