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What Our Customers Are Saying
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A wonderful and incredibly helpful support team member! They were not only friendly and approachable but also went above and beyond to address my concerns and ensure everything was resolved smoothly. Their professionalism and genuine willingness to assist made the entire experience seamless and stress-free. I truly appreciate their effort and dedication!
Quill M.
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Gina was fantastic, a true example of perfect customer service! I'll continue to purchase Razer products as long as people like Gina remain on your team!
A.J. P.
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You can't. You have absolutely nailed it in terms of providing world class customer service. Never in my life have I had such a positive experience with a live chat agent. Veronica is an amazing customer service agent. Her replies were rapid and helpful. She was lovely, and polite and I could tell she cared about helping me with my query. She deserves praise and a promotion. She's fantastic and I will be telling everyone about the service at Razer! Thank you!
Anonymous
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Mary Ann was absolutely wonderful to deal with! She found the answers I needed in a timely manner and she was extremely friendly and helpful! Should hire more people like her. :)
Kristian C.
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I chatted with Jahphet and you should give this guy a salary increase for providing such efficient help and in a very kind way!!!! I would recommend Razer for its amazing support greatly because of Jahphet! Thank you!
Mathys M.
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Airvin deliver exception customer support. I knew choosing Razer was no mistake. With people like Airvin to support us, I am sure we will all have a good time with Razer prodcuts. Hats off to you, Airvin.
Rumen K.
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AMAZING customer service. You gained a loyal customer for life with this experience.
Eric W.
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This interaction was unusually pleasant for a customer service type chat. Usually, the representative isn't all that nice yet Airvin was exceptional. showing professionalism and kindness during the entire transaction. They deserve a raise that's for sure.
Cable T.
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The conversation was clear and precise. At all times the person understood the problem I was having and provided me with solutions quickly. I was very satisfied with the service I was given :D
Oscar N.
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Aldrin is literally the best responder from support IT for Razer online without a doubt. Give this man a raise asap. He helped me troubleshoot my razer kraken ultimates and helped me purchase my new black shark v2 hyperspeed heaedphones!!! Great guy!!
Kyle P.
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Greg and Rey were most helpful and friendly with my case. They helped resolve my issue promptly whilst making my experience with Razer support a very positive one. I am most happy with the service provided by Razer, its products and the aftercare support.
Kieran H.
