Welcome to Razer Support

5 out of 5 stars

I think that even now, it is very, very, very sufficient. The kindness, problem-solving ability, and response method in responding to my inquiries were excellent.

5 out of 5 stars

Wonderful work from the incredible team at Razer.

5 out of 5 stars

Very nice lad. Would be much better place with more people like Gerald.

5 out of 5 stars

Absolutely fantastic. Went above and beyond what was needed. Thank you.

5 out of 5 stars

I've used Razer products for years and they have never failed me with their awesome customer service!

5 out of 5 stars

He is THE BEST at his job, unmatched in comparison. Deserves a raise, razer hook him up :D

5 out of 5 stars

Had a nice experience with Renz and even though my problem was not solved right now, it was escalated to the right team to fix my issue.

5 out of 5 stars

I came into the chat with the understanding that my issue is considered wear and tear and wouldn't be covered. I was hoping to purchase a replacement panel but, having checked the replacement parts page on the webside, had the expectation coming in that it may not be possible, which was confirmed. I was, though, expecting that to be the end of it. I appreciate the fact that it's been submitted to the warranty team to see if a replacement might be a possibility as the worst that can happen is that they say no. Thank you again for the help with this, regardless of the final outcome the assistance I received was greatly appreciated.

5 out of 5 stars

Hire more people like Rizza! I own about 5 different products from Razer because i love the brand and products, but now i love the customer support! Thank you Rizza!

5 out of 5 stars

Professional and clear with responses. Explained in detail and made my first experience a great one with razer customer service!

5 out of 5 stars

Steve S. was amazing, efficient and very friendly! The man is a champ! thank you so much!

5 out of 5 stars

Best support experience I’ve had in a very long time. They figured out the problem and help me out immediately.