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What Our Customers Are Saying

  • 5 out of 5 stars
    As long as the rest of the experience is as good as that that I had with Elaiza, then I will be well looked after! Elaiza was great and was able to help with my queries and vagaries with trying to do things on a phone at the same time as having a chat. She is an asset to you and easily scores 10/10.
    Simon W.
  • 5 out of 5 stars
    Joshua was very friendly and worked very fast to resolve my issues. Amazing efficient and quality service!
    Mark S.
  • 5 out of 5 stars
    Jamel was amazing! We did not go down pointless rabbit holes in troubleshooting that I'd already been down. I am a RAZER customer for life and this customer service and people like Jamel is why. Please keep this up! Love it! I have a Razer Blade 15, DeathAdder v2 Pro, and a Blackshark Pro. My plan is to keep buying RAZER!
    Andrew D.
  • 5 out of 5 stars
    Amazing support. Believed me when I said I did the basic troubleshooting and went right to the helpful stuff. He provided me a firmware update quickly that solved my issue with my wireless dongle on my kraken v3 pro. Thanks Razer!
    John C.
  • 5 out of 5 stars
    Their support is amazing. They help you in every shape and form. Razer is amazing! They try to help you in every way and they're super understanding.
    Yazan S.
  • 5 out of 5 stars
    Gerald was fantastic. He went above and beyond for me. He made sure there was no stone left unturned. Fantastic experience and super friendly guy . Razer is lucky to have such a good customer service agent.
    Nick B.
  • 5 out of 5 stars
    Honestly, more support agents like Steven. They were really helpful and friendly. They didn't hurry me along or anything. It really helped me out. Steven if you're reading this thank you so much.
    Dylan C.
  • 5 out of 5 stars
    Florence A. was awesome. She was patient with me while I gathered necessary documents and information pertinent to my case. Hope to work with her again if I have an issue.
    Hagar D.
  • 5 out of 5 stars
    I had a very pleasant interaction with the person who was helping me, Joshua. He was very easy to talk to and didn't ask many unnecessary questions. Also, he got right to the point which I very much enjoyed.
    Trevor P.
  • 5 out of 5 stars
    Mary was very knowledgeable and professional. She was absolutely amazing at her job. She has very great personal skills and took care of my issue in a timely manner as well. In addition, she was able to explain what had happened to cause the issue and the best way to resolve it. Truly the best agent I have ever worked with.
    Eugene N.